Support Staff

If you are applying for a specific vacancy please mention this (and the reference number) in your application, alternatively you can submit your CV and we will consider you for future opportunities, depending on your skills.

Current Vacancies

IT Help Desk / First Line Support

We're looking for an IT Help Desk / First Line Support technician to join our award winning Legal Firm.

Based in our Manchester Head Office, the ideal person is someone who has a keen interest in all things IT and who has the confidence to help our staff out both over the phone and via email. Experience in a similar position would definitely be an advantage.

The role is to provide first-line fault diagnostics and resolution both through the fault monitoring and trouble ticket system and over the phone where staff will call in with a variety of IT issues and queries. Complex faults are passed onto the Second and Third Line teams, after having been logged on the company helpdesk system. We work to strict KPIs and SLAs; attention to detail and a can-do attitude are essential.

The systems supported are primarily Microsoft, so strong Windows experience is required, coupled with excellent customer service and communication skills; some Apple experience would be an advantage especially with mobile phones.

We support our teams of lawyers and support staff from 8am - 6pm Monday to Friday and these hours are covered with a rota system which you will be expected to join.

We pride ourselves on offering our staff an excellent working environment in our modern and fully re-furbished offices. We believe very much in team work and all our staff are fully supportive of each other. 

Deadline: Friday 3rd March 2017

Please forward all CVs to gerard.chadwick@jmw.co.uk

Costs Draftsperson

We have a vacancy for a costs draftsperson in our in-house team. Experience of drafting detailed bills and costs negotiation essential, at least 1-2 years' relevant prior experience. Salary to £21k depending on experience.

Deadline: Friday 10th March 2017

Please send all CVs to claire.carlo@jmw.co.uk

Administrative Assistant to our Private Client Department

Junior administrative assistant required, willing to deal with general office administrative duties, including filing and some telephone work.  We are looking for a candidate who is bright, organised and willing to learn, and who in years to come would be capable of moving forwards to a paralegal role. Challenging and interesting work, on which training would be given. Friendly and supportive environment. 

Please send all CVs to Rachael.Guy@jmw.co.uk by no later than 4pm on Thursday 16th March 2017.

Private Client Secretary

Secretarial post available, hopefully to a rising star! Candidates must have some experience of legal work, but we can offer further training. Friendly and supportive working environment in the Private Client Department of prominent Manchester city centre firm, specialising in Court of Protection and Property work. Candidates must have good typing skills and spelling ability, and be familiar with modern office equipment and procedures, including audio.

Please send all CVs to Rachael.Guy@jmw.co.uk by no later than 4pm on Thursday 16th March 2017.

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