Commercial Mediation Services

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Commercial Mediation Services

Sometimes it is possible and preferable for parties to resolve a dispute amicably without the need for legal proceedings. Mediation is a form of alternative dispute resolution (ADR) available to parties who are involved in a legal dispute, and it can take place at any stage before a final hearing. This means many commercial disputes we are instructed in are resolved before they reach trial and, in certain cases, settlement can be achieved before a claim is even started. 

JMW can help you prepare for mediation and advise you on how you might wish to approach the negotiations with the other side before the day of the mediation. We can also represent you at mediation.

To find out more about our commercial mediation services, contact us today by calling 0345 872 6666, or fill in our online enquiry form to request a call back.

What is Mediation?

Mediation is generally recognised as a cost-effective and pragmatic process for resolving commercial disputes. The nature of mediation means that parties select and jointly appoint an independent third party known as a ‘mediator’ to help facilitate their negotiations, which may ultimately achieve a resolution of the dispute.  

On the day of the mediation, the parties typically sit in separate rooms at the same venue, and the mediator goes between the parties and attempts to broker a resolution through careful negotiation. Some mediations take place remotely online where required. If the parties so desire, the mediator may hold an open session at the start of the mediation, where the parties or their solicitors can come together in one room to make an opening statement about their respective legal positions and intentions regarding the mediation, which can often set the stage for what they hope to achieve. 

A mediator is not the same as a judge, who considers all of the evidence and makes an overall assessment of the case at the conclusion of the legal proceedings. The mediator’s role is not to make a decision or to tell the parties who is right and who is wrong; instead, their role is to assist the parties with finding scope for negotiation, and then communicating offers between the parties in an effort to bridge the gap between them. The mediator’s specialist skills help to bring the parties’ positions closer, frequently resulting in a mutually satisfactory resolution, even in the most complex of disputes. 

Each party has the opportunity during the mediation to discuss their position and the negotiations with their solicitor. Our specialist solicitors are highly experienced in mediations, and will guide you through the process and strategically advise you throughout the day. 

Mediation meetings are conducted in private, and all of the discussions are ‘without prejudice’, meaning they are entirely confidential and anything said - or any concessions or offers made during the negotiations - cannot be disclosed in the court proceedings, or to any third parties. If an agreement is reached, the parties’ solicitors will draft a written settlement agreement which, once signed by the parties, becomes legally binding. 

This type of ADR can be an extremely effective way to resolve a commercial dispute and is often used by parties who would like to maintain a commercial relationship with the other party. The costs of mediation are substantially lower than the legal costs associated with pursuing court proceedings to trial.

In reaching a resolution, the parties are often able to creatively negotiate the terms of settlement and achieve solutions that they would not necessarily be able to achieve in court proceedings. In fact, in certain cases, a mediation can result in a better outcome than might be achieved at trial. Ultimately, mediation brings certainty of outcome, allowing both parties to minimise their risks, limit their costs, and focus on their businesses.

Mediation is an option for all types of civil disputes, including:

  • Contract disputes, e.g. breach of contract claims and disputed debt claims
  • Company disputes, e.g. shareholder/director disputes
  • Probate and inheritance disputes
  • Property litigation
  • Professional negligence
  • Defamation
  • Intellectual property matters

For more information on the commercial mediation process, take a look at our business guide to commercial mediation.

How JMW Can Help

We are committed to delivering mediation services to help in resolving disputes effectively, and with a commercial focus. Our team of skilled solicitors have conducted a significant number of mediations and can support you with the following:

  • Advice and guidance as to whether mediation is an appropriate form of alternative dispute resolution
  • Assistance in finding a recommended and experienced commercial mediator (with specialist knowledge of the relevant practice area, where required)
  • The logistics of arranging the mediation and preparing the necessary mediation bundle and associated documents
  • Advice on your strategy and options for settlement to help you prepare for mediation in the most effective way
  • Help to identify the strengths and weaknesses in your and your opponent’s respective positions
  • Attending mediation with you and providing support and advice throughout the day
  • Taking the necessary steps to formalise any settlement agreement and, where legal proceedings are underway, a consent order to bring those proceedings to an end upon settlement at mediation

JMW is dedicated to making sure you are well-represented and supported by experienced solicitors, giving you the peace of mind that your commercial dispute is in capable hands.

FAQs About Commercial Mediation

Q
When and where do mediations take place?
A

Mediation can take place at any stage before trial. It is possible to hold a mediation at the very outset of a dispute, and even before legal proceedings are issued in court. 

Mediation typically lasts for a half day or a full day, and takes place in person. There are no strict rules as to how a mediation is conducted. The mediation can take place at a venue of the parties’ choice, including JMW’s offices and the parties jointly select and appoint the mediator to conduct the mediation.

Q
Who is the mediator and what is their role?
A

The mediator is an independent person chosen by the parties to facilitate the mediation. Usually, the mediator is an experienced lawyer who holds the relevant qualifications and experience required to conduct commercial dispute mediation. They will often have expertise in the practice area relevant to the subject matter of the dispute.

The purpose of the mediator is not to make a decision or to tell the parties who is right and who is wrong. Instead, they are there to assist the parties on the day of the mediation, acting as an independent third party going between the parties, and communicating offers made by one party to the other. The mediator will listen to the parties’ aims and objectives for the mediation and put them at ease, so that during the course of the mediation, both sides will be able to calmly and carefully consider the strengths and weaknesses of each case, with a view to then exploring scope for negotiation between them.

There can often be animosity between the parties, and the disputes can often be high in value and involve complex issues. However, a good mediator will manage the parties and will swiftly get to the root of the issues, in order to help facilitate an outcome that both parties can accept by way of compromise.

Q
What happens at a mediation?
A

You will attend the mediation with the JMW partner or solicitor who has been advising you on your legal claim. If individuals are attending on behalf of a company or organisation, it is important that whoever attends the mediation has the necessary power or authority to make decisions relating to the settlement of the legal proceedings on behalf of that company or organisation. Many organisations send a senior member of the management team or a director of the company.

In advance of the mediation, legal representatives will send the papers to the mediator together with a document known as a position statement that sets out your position. At the beginning of the day, the mediator will usually hold a joint session to explain the format of how the mediation will be conducted. The parties will be given separate rooms for the mediation and the mediator will move between each room throughout the day. The mediator may also suggest a joint session during the day so that parties can discuss issues face-to-face, which can often help to break down barriers and encourage a more collaborative approach towards settling.

Each party has the opportunity to discuss their position and the mediator will encourage settlement when appropriate. Our solicitors will guide you and advise you throughout the commercial mediation process.

Offers are usually made back and forth until an agreement is reached. All offers made throughout the day are confidential and are made on a without prejudice basis. This means that anything said, or any offers made at the mediation cannot be referred to or used within the court proceedings.

If an agreement is reached, the parties’ legal representatives will draft a document to reflect the settlement. If legal proceedings had been commenced before the mediation, a consent order would be filed at court to inform the court that the parties had reached an agreement.

Q
How do I prepare for commercial mediation?
A

Preparing for commercial mediation involves several key steps to ensure that the process is as effective as possible. Your JMW partner or solicitor will help you to:

  • Understand your case: fully review all the facts, evidence and legal issues about the case.
  • Know your objectives: establish your goals, and be clear on what you want to achieve in terms of best-case and worst-case scenarios. Keep in mind that there are inherent risks with litigation. If the parties are unable to settle at mediation (or shortly thereafter) and the proceedings continue to trial, the costs of litigation will be substantial, and there are likely to be costs associated with an adverse outcome. Therefore, you may wish to factor in the estimated legal costs to trial (and your potential liability for adverse costs) in any settlement ranges.
  • Prepare documentation: gather all necessary documents, such as contracts, correspondence, and any other relevant materials that support your position.
  • Draft a position statement: create a concise statement that outlines your view of the dispute and how you believe it could be resolved.
  • Choose the right mediator: select a mediator with relevant experience and expertise in commercial disputes.
  • Consider settlement options: think about possible settlement scenarios and be ready to discuss these during the mediation.
  • Decide who attends: ensure that individuals attending the mediation have the authority to negotiate and settle disputes.
  • Plan your strategy: work with your legal team to develop a strategy for the mediation, including whether or not to make the first offer, the level of any opening offer, and the parameters for a negotiated settlement. This should include any specific terms of settlement, such as the timing of payment and the treatment of VAT.
  • Organise logistics: arrange the practical details such as the venue, date and time, and any necessary accommodation in plenty of time ahead the mediation date.
  • Mentally prepare: approach mediation with an open mind and readiness to negotiate, understanding that compromise may be necessary. It can often be a long day, so be prepared for this. Mediation is a voluntary process, so parties can leave when they wish to; however, if your case is time-sensitive, this is something which can be factored in by the parties’ legal representatives at the planning stages.

By carefully preparing, you can enter mediation with clarity and a readiness to engage constructively towards a resolution.

Q
What are the benefits of mediation and achieving settlement?
A

Court proceedings can be lengthy, expensive and can take up a lot of management time. Often parties prefer to avoid the time-consuming nature and cost of court proceedings by attempting to settle proceedings before they go to trial.

Parties who settle proceedings can control the outcome of the case. Trial is inherently riskier, as it is impossible to predict with absolute certainty how the judge will determine the case and in whose favour.

For commercial disputes, mediation can help preserve relations between the disputing parties. There is greater flexibility in terms of outcome with a negotiated settlement, as the parties can agree on a settlement on their own unique commercial terms.

Settlement can be completely confidential, which helps to reduce reputational damage that may occur as a result of public court proceedings.

Even if the mediation does not result in a settlement on the day, it is common for a case to settle shortly thereafter and indeed before trial, as the mediation is likely to have helped to narrow the issues in dispute and the gap between the parties. Engaging in a mediation can give the parties a much clear indication of their opponent’s objectives and the key issues to be determined at trial, which may help focus the parties’ minds on a negotiated resolution post-mediation.

The option of virtual mediation now reduces overall costs for conducting mediation and enables more accessible mediation for parties who may not have found it easy to travel to attend a mediation in person. It also means that parties can engage in mediation from the comfort of their home or place of business.

Q
What are the disadvantages of mediation?
A

Mediation, although widely regarded as an effective means of alternative dispute resolution, does come with its set of potential disadvantages that need consideration.

One of the main concerns is that it does not always lead to a settlement, despite its use in narrowing down the issues between disputing parties. Additionally, the timing of mediation is crucial; it might not be appropriate to embark on mediation at the early stages of a dispute, when parties do not know enough about each other’s position and so tend to be further apart on the issues in dispute, and therefore less inclined to settle.

However, as claims progress and evolve, the process of disclosure and the exchange of witness evidence during litigation often causes parties to reassess the strengths and weaknesses of their own and their opponent's respective positions. In addition, the risks and costs associated with the ongoing litigation can help focus parties’ minds on exploring settlement by mediation.

In addition, there can be instances where parties enter into mediation without a genuine intention to try to settle the dispute. This can be a tactical move, though it carries the risk of being penalised by the court in respect of costs.

Furthermore, settling by way of mediation usually requires compromise from both sides. This aspect of mediation can be particularly challenging when one party maintains a rigid stance. Despite these challenges, even the most difficult cases have the potential to be resolved through mediation, making it a valuable tool in the dispute resolution armoury. Ultimately, mediation can be a much quicker and more cost-effective way of bringing about a conclusion to a dispute, offering greater certainty in terms of outcome.

Why Choose JMW?

We have been able to achieve a positive outcome for our clients using mediation. JMW’s commercial litigation partners and solicitors have experience participating in mediation and can help you or your business pursue the fairest and most amenable outcome for your business. No matter the nature of your dispute, the contractual relationship between the parties involved or the result you want to achieve, we can help.

Take a look at some of the successful mediation cases we have assisted in:

Talk to Us

If you are looking for advice and assistance with mediation in a commercial setting, contact our team today by calling 0345 872 6666, or complete our online enquiry form and we will call you back.