Case Study: Severe Pressure Sores Due to Poor Nursing Care

Compensation: £31,000

JMW has secured a £31,000 settlement for an elderly woman after she was left with severe pressure sores following negligent care in the hands of medical professionals.

Doris, an elderly lady, developed severe pressure sores which became infected and left her severely debilitated. District nurses, who were supposed to be caring for her in the community, had failed to take measures to prevent them.

Her family sought help from Steven Brown, one of the specialist solicitors in the medical negligence team at JMW, and she was later awarded £31,000 in compensation. Mr Brown is currently handling several pressure sore cases and you can read his latest press release about the issue here.

Start of ordeal 

Doris’ ordeal began when she was admitted to hospital suffering from water retention and uncontrollable pain due to osteoporosis. She was discharged six weeks later and had developed red marks on her heel and toe. The hospital arranged for district nurses to visit Doris three times a week to monitor her condition and provide basic care and her family visited her daily. 

Doris’ daughter-in-law asked the district nurses if they could provide Doris with pressure relieving devices. However the nurses said that they did not supply these items. 
Despite Doris being at significant risk of pressure sores due to her poor mobility, the district nurses who attended to her did not undertake a proper risk assessment. As such they did not formulate a plan to ensure steps were taken to manage her condition and prevent pressure sores from developing. 


Due to this lack of basic care over the coming weeks Doris developed pressure sores on her heels and one of her toes, which became more and more severe. They were now causing Doris significant pain and discomfort and she would often cry because of this and at times became very confused. 

Despite Doris’ poor mobility from the deteriorating pressure sores on her heel and toe an appropriate care plan was not put in place and this resulted in her developing a further pressure sore on her sacrum. However yet again the nurses responsible for her care failed to ensure these were treated effectively. In addition the nurses failed to refer Doris for hospital treatment or to her GP despite the severity of her injuries. 

In just a few weeks the pressure sores on Doris’ heels had deteriorated from grade one to grade four due to the poor care from the district nurses. The pressure sore that had developed on her sacrum was also now grade 4. 


Doris’ condition eventually deteriorated to the point that she was hospitalised with delirium. As well as the extensive pressure sores she was also suffering from dehydration, diarrhoea, worsening anaemia and liver function problems. 

Her daughter-in-law called the district nurse team to let them know how upset the whole family was with the treatment Doris had received under their care. 

A few weeks later Doris was discharged from hospital and went to live in a nursing home as she was now unable to live in her own home due to the deterioration in her health.

Successful case

Doris’ family were so appalled by the care she had received under the district nurses and how it had affected her both mentally and physically that they turned to the specialist medical negligence team at JMW for advice. Doris’ case was taken on by Steven Brown and although nothing could make up for such suffering he was able to secure Doris £31,000 in compensation to help her to cope. 

Have you or a loved one also suffered pressure sores while in hospital?

If you would like to find out more about any of the topics discussed above, or how we can help you in your particular situation, simply get in touch with our expert and friendly team.

Do so by calling us on 0800 054 6512 or by completing our online enquiry form, allowing us to get back to you.

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