Hair Damage Claims

A trip to the salon should leave you feeling confident and happy.  But occasionally, a trip to the salon may have unintended consequences and leave you with an injury. 

If you have suffered with burns to your scalp, hair loss, an allergic reaction or any other physical effects as the result of a hair salon or beauty treatment’s neglect, we can help you make a claim for compensation.  

We may also be able to assist you secure compensation for problems you’ve experienced as a result of using home hair dye kits, such as suffering an allergic reaction to the ingredients used in the kit. 

At JMW, our sympathetic and experienced team understands how distressing hair and scalp injuries can be, and have the legal knowledge to get the compensation you deserve.

To get your claim underway, give us a call now on 0800 054 6570 or fill in our online enquiry form and one of our solicitors will be in touch shortly. 

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About Hair Damage Claims

Hairdressers and beauty technicians go through comprehensive training before working on a person’s hairstyle or cut; however, sometimes things can go wrong during hair appointments that leave you with physical injuries and suffering from psychological distress.

Many hair treatments involve the use of potentially harmful substances and strong chemicals, which can cause injury if used incorrectly for example the treatment being left on your hair too long.  In some instances, injuries could have been prevented with the simple use of a patch test; a procedure that may be overlooked even though bleaches and hair dyes often cause allergic reactions.

The team at JMW has experience in dealing with the following hair damage and issues, and can help you make a claim:

  • Burning of the skin
  • Hair loss
  • Itchy or flaky skin
  • Rashes

Can you claim for colour damage or over-bleaching? 

It is possible to be compensated for when a hairdresser has over-bleached or caused colour damage to your hair as part of a personal injury claim, however you cannot make a claim if this is the only issue you’ve experienced at a hair or beauty salon.  You must also have suffered some physical harm or distress, such as burning of the skin or an allergic reaction, in order for your claim to be valid.  If in doubt, our legal advisors will be able to tell you whether or not you will be able to claim compensation.  

What is the Hair Salon’s Responsibility?

The hairdressing industry is not regulated, which means that there may be individuals who are operating as hairdressers, who have no qualifications. Whilst the Hairdressing Council is pushing for a statutory change that will mean all practicing hairdressers will need to be registered, this sadly isn’t the case at present, with current estimates suggesting that only around 10% of hairdressers are registered with them. 

Although the Council has the power to deal with complaints against registered hairdressers, it doesn’t have the same ability to deal with unregistered ones and encourages individuals who have suffered neglect at the hand of unregistered hairdressers to seek legal advice.  Despite there being no clear regulation for hair salons, owners and stylists are still accountable for personal injuries caused on their premises, and a claim can be made against them for damage done to your hair.

Home hair dye kits

If you have suffered an injury after using a home hair dye kit, such as an allergic reaction to some of the chemicals used in the dye, it is possible you will be able to make a claim for compensation.  In order for your claim to be valid however, it will need to be proven that you have taken all possible steps (such as undergoing the relevant patch tests) to ensure that to the best of your knowledge, the kit was not going to cause you harm. 

The team at JMW Solicitors has handled numerous claims of this nature and can advise you on whether or not your incident is something you are able to claim for.   

Why Choose JMW?

JMW has years of experience in handling hair and beauty claims. We understand that injuries sustained can cause pain and harm your confidence, leaving you unable to enjoy your day to day life. We will keep you up to date on the progress of your claim and strive to get you the maximum possible amount of compensation to cover the cost of your pain and suffering, as well as any expenses incurred as a result of the incident.

We are dedicated to ensuring you receive the best possible service and support after an accident, and our aim is to help you get back to the position you were in before the injury as quickly as possible.

Damage to Hair Following Over-Bleaching - £5,750

Miss M suffered damage to her hair and hair loss due to overbleaching at a hair salon and their subsequent poor advice and guidance.

Talk to Us

If you have suffered injuries or damage to your hair following a salon visit and the incident could have been avoided, the expert team at JMW can help you claim the compensation to which you are entitled. Call us on 0800 054 6570 or fill in our online enquiry form and someone will get back to you as soon as possible.



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