Letter of Claim

Once you have confirmed in writing that you would like us to act on your behalf, your lawyer will draft a letter of claim to send to the defendant. This letter outlines the case, your injuries and financial losses you have experienced. If appropriate, your lawyer will also use the letter to request documents the defendant may hold which are relevant to your claim, or assessments you may require.

The letter also asks the defendant to forward it to their insurer and to notify us of their insurer, who will usually deal with the defendant’s case on their behalf.

Once the defendant receives the letter, they should reply to your lawyer within 21 calendar days, identifying their insurer. The defendant’s insurer will then have three months to investigate the claim, after which time they are obliged to contact us and confirm whether they accept or deny liability for your accident.

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Joint Settlement Meeting Case Management Conference Directions Given Issue Court Proceedings Case Concluded Negotiation Check Evidence Seek Evidence Liability Denied Liability Accepted Letter of Claim Sent Case Taken On Court Case Settled

Joint Settlement Meeting

In some circumstances we may need to hold a joint settlement meeting to reach a final settlement on your case.


Case Management Conference

Once court proceedings have started, a case can have one or more case management conferences at any point before it reaches trial.  


Directions Given

Claimants and defendants are both required to directions to the court about how the case will progress.


Issue Court Proceedings

Usually, your lawyer will advise that it is appropriate to issue court proceedings on your case if it has reached an impasse or because your claim needs to be protected.  


Case Concluded

Your case will conclude with the presiding judge making a decision on whether your claim has been successful or not.



Negotiation of your case, based on the evidence presented from both sides.


Check Evidence

Your lawyer will check received evidence for accuracy and legitimacy.


Seek Evidence

Gathering of evidence is essential whether or not the defendant denies responsibility or not.


Liability Denied

Denial of liabilty means the most likely next steps include gathering supporting evidence to present to the defendant.


Liability Accepted

If the insurer accepts liability, the case can proceed to a monetary settlement.


Letter of Claim Sent

This stage confirms in writing the case, injuries and financial losses you have suffered.


Case Taken On

This stage will encompass your initial discussions with JMW about your case, and assessing your suitability to claim.



At this point we prepare all evidence for your court hearing.


Case Settled

At this point you could choose to accept the defendants offer or not.

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