Product Liability Claims

If a product you buy is unsafe and causes you injury, you are entitled to make a compensation claim. At JMW, our experience in this area of law means we have dealt with many individuals who have suffered an accident due to a faulty product, so you can rest assured your claim is in the right hands with us.

To speak to a solicitor about starting your claim, contact us today on 0800 054 6570 or fill in our online enquiry form and let us know a convenient time to contact you.

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About Product Liability

When you buy a product, worrying about whether or not it is going to cause you an injury should not be among the first things you think about. However, if a business or manufacturer supplies a product to the public, whether that’s a beauty lotion or a television set, by law it has a duty to ensure the product is safe. A product is deemed unsafe when a component or raw material it contains is defective and may cause harm to individuals. 

Accidents Caused by Faulty Products

As almost any product could be faulty, there are a wide range of accidents that could happen should something go wrong. Some of the injury and illness claims we’ve dealt with arising from defective products include:

  • Burns
  • Head injuries
  • Electrocution
  • Extreme allergic reactions
  • Fractured or broken bones
  • Scarring
  • Skin conditions
  • Cancer
  • Choking

Regardless of how you have been injured, if it was caused by a defective product, you are entitled to make a claim for compensation.

Common Faulty Products

Products we have seen associated with compensation claims include:

  • Bathroom fittings and fixtures
  • Bicycles
  • Cars
  • Makeup and costume paints
  • Electrical chargers
  • Facial beauty products
  • Food
  • Furniture
  • Gym equipment
  • Hair products
  • Hot water bottles
  • Mobility scooters

The Responsibilities of Sellers and Manufacturers

When it comes to a product being sold to the public, the main responsibility of the manufacturer is to ensure that the product is safe by:

  • Taking action if a problem is found.
  • Warning consumers of potential risks.
  • Providing information to help consumers understand the potential risks.
  • Monitoring the safety of products.

The main responsibility for product safety falls on those responsible for production of the product; responsibility can encompass manufacturers, importers, businesses that supply own-brand products and businesses that alter the product in a way that affects its safety. It is therefore most often these parties against whom a claim is made. However, if the actions of the individual or organisation selling the product cause it to harm you, a claim may be made against them.

Making a product liability claim is often a complex process, which is why it is best dealt with by an experienced solicitor who understands this unique kind of case. 

Why Make a Claim?

Making a claim means you will receive compensation for your injuries, as well as for expenses incurred as a result of your accident. These can be anything from time taken off work to replacement of the faulty product to any extra care and assistance you have received from loved ones or friends.

Why Choose JMW?

Sustaining an injury as a result of a faulty product through no fault of your own is naturally very upsetting, and you are entitled to make a personal injury claim. Although this may not be the first thing on your mind, compensation is designed to return you to the position you were in before the accident, meaning it can be a vital lifeline if your injury has had a significant impact on your life. Our team is experienced in all areas of product liability law and will help you make a claim with minimum stress.

We will gather the evidence you need to make a claim and act on your behalf to get the maximum amount of compensation possible. We will keep you up to date on all matters and explain all your options in a way you will understand, so you can be confident you have made the right choice in instructing JMW.

Talk to Us

If you or a loved one have been injured as a result of a faulty product, get in touch today to make a claim. You can contact us on 0800 054 6570 or fill in an online enquiry form and we will call you back. 



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