Whiplash Claims

Whiplash is one of the most common injuries that arises as a result of a road traffic collision. Whether you were a driver or a passenger in a vehicle that has been involved in a collision and you find yourself suffering from whiplash, you can make a claim.

The personal injury team at JMW is here to help you. Our team has been commended for the high level of service we offer and the clear and concise advice we provide those who want to make a claim.

To speak to one of our specialists about a whiplash injury you have sustained during a road traffic accident, simply call us on 0800 054 6570. Alternatively, complete our online contact form and we will get back to you.

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Sam Donnelly - Whiplash Testimonial

What Our Clients Say
  • T9 Spinal Cord Injured client praises Paul Breen after £2.47m settlement

    In September 2015 I was knocked off my scooter by a speeding motorist who collided with me on a roundabout. As a result my family and I decided to make contact with Paul Breen to consider making a claim against the car driver.

    I was initially surprised to learn that the driver of the car was through his insurers disputing fault for the accident and Paul engaged the services of an accident reconstruction expert to assist with liability investigations. Very shortly after he became involved and produced a report Paul was able to resolve liability for the accident. Liability was agreed on a 100% basis in my favour. This was vitally important due to the injuries I had sustained.

    When I landed on the ground, I lost all sensation to my lower limbs and couldn't move either of my legs. It transpired that I'd suffered a T9 complete spinal cord lesion. This meant I was paraplegic and would never walk again. It was a complete shock to the system and meant that I would need to completely reassess my life. 

    I cannot emphasise enough the difference he was able to make to my life immediately after getting involved with my case. Paul was able to get the right people in place to help me rebuild my life and got my rehabilitation underway really quickly. Together with my case manager, he helped me to tackle a number of issues that both myself and my family would have to face. Having a young family presented its own difficulties, child care had to be organised, my wife worked full time and was the sole breadwinner, we couldn't manage without her income. With the assistance of Paul, I was introduced to a case manager who had extensive expertise in cases involving spinal cord damage and this was vital in the following months to aide my inpatient rehabilitation at a spinal unit and to facilitate at the earliest opportunity, my discharge from hospital. It was a whole new world of challenges I was to be faced with, as a full time wheel chair user; bowel management, understanding about skin integrity, exercise and the importance it played in avoiding infections and ill health. These were just a few or the personal challenges I would face. It became apparent from a very early stage that my previous home wasn't suitable for a wheelchair user, and couldn't be adapted, so Paul and his team helped me with identifying a new home, obtaining expert evidence as to its suitability to purchase and subsequently adapt so as it was wheelchair friendly and I could live as independently as possible with a care regime in support of me.

    As a direct consequence of Paul's early involvement, I only spent two and a half months in the rehab centre, and I was able to leave and continue my recovery outside of the hospital in a suitably and only partially adapted rental home whilst the new property was being purchased and planning being obtained for adaptation. 

    Just 16 months after my accident, I feel that Paul has made sure my life is firmly back on track. I've even taken delivery of an adapted vehicle, helping me maintain a lot of the independence which I had before the accident. 

    Paul has been there for me every step of the way. Without his involvement, I certainly wouldn't have made such progress in my recovery and be ready to move on with my life and looking forward to an independent future. His work means that I can live in a home that takes my needs into account and be as independent and mobile as my disability allows. He has done nothing less than help to give me my life back and for that, I am truly grateful."

  • "A definite asset to the firm"

    "I suffered a spine and head injuries as a passenger in a road traffic accident abroad and all I can say is; Jason Harwood, I'm glad to have had you to handle my case.  I would like to say thank you for all the hard work and long hours you put into the case.  You kept me informed at every stage and patiently and clearly explained to me the legal process, its implications and the considerations I would need to make throughout the course of my claim.  I gratefully appreciate that you were always available at the end of the phone or an email if I had any questions throughout the case, and you ultimately ensured l got the compensation l deserved due to my injuries, being clear on an appropriate settlement for me right to the last day at the negotiation table. You are both a professional and personable individual and I am happy with the settlement I received.  

    Jason Harwood, I shall speak highly of you and recommend where appropriate.  A definite asset to the firm.  Bless you."

  • If I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!

    “I have worked as a paint sprayer for more than 26 years, when one day, the grinder in our workshop jammed and was forced out of my hands.  It caused a deep laceration to my left wrist and sliced my abdomen, leaving me in need of hospital treatment and a spell of time off work to recover. 

    “I decided to make a claim and was put in touch with JMW Solicitors, where Anna Ozarowska-Roberts handled my claim.  Anna was great to deal with and never left me in any doubt that I’d get a good result on my claim.  Anna kept in touch with me throughout the case, and was quick to let me know when she had any information about how my claim was progressing.  She always kept me informed with what the next steps were, what would be needed from me and what I could expect to happen. 

    “As well as claiming for my injuries, Anna Ozarowska-Roberts helped me claim back the wages I’d lost after needing to take time off for my injuries to heal, and the expenses I’d had as a result of having to seek treatment in a hospital.  I didn’t realise I’d be able to do this when I first made a claim, and it was really helpful to have that extra information from Anna, letting me know exactly what I could claim for. 

    “Anna negotiated a higher settlement for me than had originally been offered, one that we both felt was right.  I was delighted with all her hard work in resolving my claim.  She’s done me proud and if I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!”  

     

     

  • "I’m really happy with the service I had, and wouldn’t hesitate to recommend JMW to anyone."

    “My wife and I had booked a holiday to Turkey that we’d been really looking forward to, but instead, it turned into the holiday from hell as I suffered food poisoning whilst we were away.  I found the hotel had very unsanitary conditions; one side of the restaurant was open, next to the pool, with all the food laid out next to trays, without any lids on them to cover them up.  We didn’t know how long the food had been out, and when we’d tried it, it was often lukewarm. 

    “I’d started to feel ill from the second day, but two days before the end of our trip, I ate a burger off an outdoor hot plate that formed part of the hotel’s outdoor catering facilities. It made me feel extremely ill and ultimately that night, I had to be taken to hospital and spent the night in hospital, on a morphine drip. 

    “I wasn’t able to enjoy the rest of our holiday at all, and felt ill the entire way home.  Two days after we returned to the UK, my wife and I discussed things and I decided to see if I was able to seek legal advice for my illness.  An online search revealed JMW Solicitors and I got in touch with them. 

    “I spoke to JMW and from the word go, you were absolutely brilliant.  All the correspondence to me throughout my claim was first class.  JMW was able to put both mine and my wife’s mind at rest whenever we had a question.  We were concerned we’d be charged, but your letters explained everything, assuring us of the position and that there would be no up front costs. 

    “We were guided through every step of the case really well, in a way that felt very straightforward and made things easy to deal with.  You told me if I needed to fill in any forms, when I would need to go and be examined by an independent medical expert and made things very clear.  I was happy with how long it took JMW to settle my case for me, and you ultimately got me back the cost of the holiday and our spending money, with a little more besides.  I’m really happy with the service I had, and wouldn’t hesitate to recommend JMW to anyone who’s found themselves suffering from the symptoms of food poisoning abroad thanks to the poor facilities offered by their hotel.”  

  • "It was a pleasure to deal with Sam"

    “I suffered a neck injury whilst a passenger on a bus.  I wasn’t considering making a claim initially, but then my partner noticed I was still in pain and suffering from some residual problems, so did a little online research, and found JMW Solicitors. 

    “I dealt with three solicitors at the firm, with Sam McElroy bringing my case to a conclusion.  It was a pleasure to deal with Sam.  He always kept me up to date, passed me on information over the phone, or via email, about where my case was up to.  I’d never have to call or chase him. 

    “Sam was very friendly and helpful.  It felt as though he genuinely tried hard for me, and Sam’s attitude was that he really wanted to help me get as much as possible, and push for me.  If ever I needed to make a decision, things were always explained well.  I knew what my options were in a situation and could easily make a choice. 

    “I was really happy with the settlement Sam got for me, and I’ve actually already recommended Sam and JMW to other friends who’ve needed help.  It was really good to deal with Sam, and my general overall experience was very satisfactory.”  

  • Raana has been totally professional and helpful

    Raana has been totally professional and helpful throughout my fifteen month compensation claim against the defendant.  I received regular updates on how my case was progressing and always felt that she was always available at the end of the phone or by email if I had any questions. My compensation amount was much higher than I anticipated and I was extremely happy with my award. I would not hesitate recommending the services of JMW Solicitors to friends, family and anyone else.

  • "Raana has always been responsive and sympathetic"

    "After suffering from a trip and fall injury I was put in contact with JMW Solicitors via one of the legal portal websites. I received very professional and courteous advice so I engaged them to handle my case.

    My solicitor at JMW, Raana Afsarpour, has been very effective at handling the case and I have felt very confident in JMW as a result of her attention. Although the case was quite challenging at times Raana has always been responsive and sympathetic.

    My case has now been successfully resolved and I am very pleased with the result.

    I would definitely recommend JMW Solicitors in the future."

     

  • "I thought she was brilliant."

    “I was a rear seat passenger in my friend’s car and was injured as he was going around a bend.  Unfortunately he hit a bollard and that caused me to hit the seat in front.  As a result I suffered with neck and back pain, as well as sustaining a fractured cheekbone and nose.  I also needed to have septorhinoplasty surgery to avoid permanent damage.

    I decided to make a claim for my injures and did some online research.  I found JMW through my research, after reading some positive testimonials and reviews from former clients. 

    My experience with JMW Solicitors was brilliant.  Charlotte took control of my case at an early stage and throughout the case, she was a great presence.  Charlotte made sure I knew and fully understood what was going on at every stage, answering any questions I might have had and taking the time to explain things to me, so that there wasn’t any confusion.  It was clear that any decisions on the case were mine to make, but with considered, thoughtful guidance from Charlotte and the JMW team.  This guided me to making informed decisions and ultimately, meant that I got a great settlement. 

    I would absolutely use JMW Solicitors again, and Charlotte.  I thought she was brilliant and there’s nothing more to say!”

     

  • "I can't praise Natasha enough"

    “I had planned a lovely week-long holiday with my daughter and granddaughter in a hotel in Devon, where some meals were included as part of the cost of the package I’d paid for. 

    Sadly, after my first full day at the hotel, I was dreadfully ill with sickness and diarrhoea and had to be confined to my hotel room for a few days, along with about a third of the guests, including my daughter.  Needless to say, the illness, which was diagnosed as norovirus, completely spoiled our holiday. 

    After I got home, I’d discussed the problem with one of my neighbours, who saw the JMW website online, got the phone number and passed it to me to call. 

    From the moment I spoke with Natasha, I felt immediately put at ease.  Natasha was very approachable and really empathetic.  Straightaway, I felt that she understood what I’d gone through at the hotel, and after my stay whilst I was recovering. 

    I had initially tried to get some answers myself; I’d contacted a local reporter and the environment officer at the council, as I was so upset with how the hotel had been dismissive of the situation.  It felt clear to me that something had gone badly wrong, but I was made to feel unimportant by the people I originally went to for answers.  Natasha however, was absolutely brilliant.  I had plenty of information from her; she kept me up to date throughout the course of my claim and made me feel like I could trust her and she would deal with my situation in a calm, professional manner. 

    It felt as though she’d taken a weight off my shoulders; I left everything with her and it meant that I didn’t need to worry any more.  I’d spent weeks trying to get some sort of resolution, but handing it all to someone I could trust made me feel relieved. 

    Natasha was very patient, making sure everything was in a language I could understand and  that I understood what was going on, what my options were and how the case was being dealt with.  It was ultimately this positive attitude that allowed her to push the case to a conclusion.

    I can’t praise Natasha enough and I would, of course, recommend her and her colleagues at JMW Solicitors. 

    Thank you, Natasha!”

     

  • My goodness that was amazing!

    "My goodness that was amazing! I actually could not believe my eyes. You are truly a star. Thank you ever so much for helping me. I am so grateful to you for the utmost competent and professional manner with which way you have handled this matter and the kindness you have shown me along the way. I am indeed very impressed. Thank you so much."

     

    Miss N

  • I would just like to thank you

    "I would just like to thank you for all your hard work in getting me a happy result. I know it's your job, but I appreciate it was potentially a tricky one to tackle, I didn't find any other solicitors prepared to take the challenge!"

    Ms C, Warwickshire

     

What is Whiplash?

Whiplash is an injury to the neck brought about by a sudden acceleration or deceleration of the body. Its impact cannot be seen with the naked eye, but this does not make it any less painful.

In most cases, the onset of its effects will be instant, however, it is not uncommon for symptoms to be delayed for between 24 and 48 hours while the body ‘regroups’ after the trauma and shock it has been through.

A visit to your GP or local A&E department is normally the first port of call after an accident, and, if you want to make a claim, the record of your visit to your GP or A&E may provide useful supporting evidence. More often than not, whiplash sufferers will be checked over and then discharged, possibly with analgesics and/or anti-inflammatories, depending on the severity of their injury. In more serious cases, X-rays or MRI/CAT scans could be required.

For more information on whiplash, take a look at our infographic

Different Types of Whiplash Treatment

Many sufferers tend to be recover after a couple of weeks, but in certain cases, the symptoms may persist for longer. Fortunately, there is a whole range of treatments available that provide relief by manipulating the neck and back area. These include:

  • Physiotherapy
  • Osteopathy
  • Chiropractics

It is not uncommon for victims to sometimes resort to homeopathic remedies, including acupuncture and herbal medicine, if there is a chance that it will provide them with some relief.

FAQs

  1. How Much Compensation Could I Receive?

    The amount of compensation awarded for a whiplash injury differs from case to case as several factors need to be taken into account, such as the severity of the injury, how long it will take you to recover from the injury and any financial losses you may have experienced as a result of the accident. You can see an estimation of the amount of whiplash compensation you could receive by taking a look at our compensation calculator.

  2. How Long Does a Claim Take?

    It is difficult to determine an exact timescale for a claim due to the number of variables involved. However, we aim to have claims settled quickly and with the best possible outcome. Unfortunately, if responses have to be chased from insurance representatives or third parties, then the claims process can take longer.

  3. If I Claim for Whiplash, Can I Claim for Other Injuries?

    Yes. If you have sustained other injuries in the accident that caused your whiplash injury, you are entitled to make a claim for them. Any claim you make will take into account all injuries caused by a particular accident, provided you advise your lawyer of all your injuries when you make a claim.

Why Choose JMW?

The personal injury team has vast experience in securing compensation for whiplash injuries and we pride ourselves on providing a service that caters to your needs. If you need advice on what you should do following an accident or guidance through the often complex claims process, our solicitors will provide it.  Their priority is to ensure you achieve the outcome you deserve.

Our experts will put together a case for compensation that highlights how you have been affected by your whiplash injury. This includes the pain and suffering it has caused you, medical expenses incurred, loss of earnings, and travel costs if you have had to use alternate transportation.

Watch how we helped Lesley, who suffered from whiplash after her vehicle was struck from behind by a van. 

Case Studies
  • Limousine Accident Causing Whiplash - £6,625

    Read More
  • Neck and Back Problems and Anxiety Following Rear End Collision

    Read More
  • Whiplash After Car Was Hit by a Delivery Truck - £3,000

    Read More

Lesley Spain - Video Testimonial

Talk to Us

Have you suffered whiplash following an accident caused by someone else’s negligence? Contact our solicitors today to discuss your case by calling 0800 054 6570 or let us know you would like to hear from us by filling in our enquiry form.



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