Personal Injury Client Testimonials

Video Testimonials

  • Graham White Testimonial

    Graham White Testimonial

    Graham was involved in a motorcycle accident in 2006 and sustained serious injuries to his leg and ankle after colliding with another motorcycle on a race track. Hear how JMW helped him with his claim.

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  • Rita Keep Testimonial

    Rita Keep Testimonial

    Rita suffered a hip injury when a taxi door was opened which knocked her into a metal advertising hoarding. She made a successful £40,000 claim with JMW. This is her story.

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  • Neil Head Testimonial

    Neil Head Testimonial

    In this video, Neil Head talks about his experience when making a successful claim for £146,000 compensation following an injury he received when working on a railway site.

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  • Lesley Spain Testimonial

    Lesley Spain Testimonial

    Lesley suffered from a whiplash injury when a van drove into the back of her stationary car. She made a claim with JMW. This is her story.

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  • Collette Scott Testimonial

    Collette Scott Testimonial

    Collette suffered extensive injuries when she was run over by a car. JMW helped her pursue a claim for compensation; watch her tell her story.

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  • Sam Donnelly - Testimonial

    Sam Donnelly - Testimonial

    Sam was involved in an accident as he travelled in a taxi. This video testimonial talks about the great service he received from the solicitors at JMW.

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Written Testimonials

  1. If I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!

    If I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!

    Some warm words from Barry, a former client of solicitor Anna Ozarowska-Roberts, who was injured in an accident at his workplace.  

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    “I have worked as a paint sprayer for more than 26 years, when one day, the grinder in our workshop jammed and was forced out of my hands.  It caused a deep laceration to my left wrist and sliced my abdomen, leaving me in need of hospital treatment and a spell of time off work to recover. 

    “I decided to make a claim and was put in touch with JMW Solicitors, where Anna Ozarowska-Roberts handled my claim.  Anna was great to deal with and never left me in any doubt that I’d get a good result on my claim.  Anna kept in touch with me throughout the case, and was quick to let me know when she had any information about how my claim was progressing.  She always kept me informed with what the next steps were, what would be needed from me and what I could expect to happen. 

    “As well as claiming for my injuries, Anna Ozarowska-Roberts helped me claim back the wages I’d lost after needing to take time off for my injuries to heal, and the expenses I’d had as a result of having to seek treatment in a hospital.  I didn’t realise I’d be able to do this when I first made a claim, and it was really helpful to have that extra information from Anna, letting me know exactly what I could claim for. 

    “Anna negotiated a higher settlement for me than had originally been offered, one that we both felt was right.  I was delighted with all her hard work in resolving my claim.  She’s done me proud and if I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!”  

     

     

  2. "I spoke to Jemma Goldstone and from the word go, she was absolutely brilliant"

    Mr C, a former client of Solicitor, Jemma Goldstone, talks about how she dealt with his claim for compensation after he suffered from food poisoning whilst abroad.  

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    “My wife and I had booked a holiday to Turkey that we’d been really looking forward to, but instead, it turned into the holiday from hell as I suffered food poisoning whilst we were away.  I found the hotel had very unsanitary conditions; one side of the restaurant was open, next to the pool, with all the food laid out next to trays, without any lids on them to cover them up.  We didn’t know how long the food had been out, and when we’d tried it, it was often lukewarm. 

    “I’d started to feel ill from the second day, but two days before the end of our trip, I ate a burger off an outdoor hot plate that formed part of the hotel’s outdoor catering facilities. It made me feel extremely ill and ultimately that night, I had to be taken to hospital and spent the night in hospital, on a morphine drip. 

    “I wasn’t able to enjoy the rest of our holiday at all, and felt ill the entire way home.  Two days after we returned to the UK, my wife and I discussed things and I decided to see if I was able to seek legal advice for my illness.  An online search revealed JMW Solicitors and I got in touch with them. 

    “I spoke to Jemma Goldstone and from the word go, she was absolutely brilliant.  All her correspondence to me throughout my claim was first class.  She was able to put both mine and my wife’s mind at rest whenever we had a question.  We were concerned we’d be charged, but Jemma’s letters explained everything, assuring us of the position and that there would be no up front costs. 

    “Jemma has guided us through every step of the case really well, in a way that felt very straightforward and made things easy to deal with.  She told me if I needed to fill in any forms, when I would need to go and be examined by an independent medical expert and made things very clear.  I was happy with how long it took her to settle my case for me, and she ultimately got me back the cost of the holiday and our spending money, with a little more besides.  I’m really happy with the service I had, and wouldn’t hesitate to recommend JMW and Jemma to anyone who’s found themselves suffering from the symptoms of food poisoning abroad thanks to the poor facilities offered by their hotel.”  

  3. A testimonial for Associate, Sam McElroy, from former client Aneta, who sustained an injury whilst a passenger on a bus. 

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    “I suffered a neck injury whilst a passenger on a bus.  I wasn’t considering making a claim initially, but then my partner noticed I was still in pain and suffering from some residual problems, so did a little online research, and found JMW Solicitors. 

    “I dealt with three solicitors at the firm, with Sam McElroy bringing my case to a conclusion.  It was a pleasure to deal with Sam.  He always kept me up to date, passed me on information over the phone, or via email, about where my case was up to.  I’d never have to call or chase him. 

    “Sam was very friendly and helpful.  It felt as though he genuinely tried hard for me, and Sam’s attitude was that he really wanted to help me get as much as possible, and push for me.  If ever I needed to make a decision, things were always explained well.  I knew what my options were in a situation and could easily make a choice. 

    “I was really happy with the settlement Sam got for me, and I’ve actually already recommended Sam and JMW to other friends who’ve needed help.  It was really good to deal with Sam, and my general overall experience was very satisfactory.”  

  4. Raana has been totally professional and helpful

    Raana has been totally professional and helpful

    Some kind words from former client, Peter Yon, for whom Raana settled a motorbike accident claim.  

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    Raana has been totally professional and helpful throughout my fifteen month compensation claim against the defendant.  I received regular updates on how my case was progressing and always felt that she was always available at the end of the phone or by email if I had any questions. My compensation amount was much higher than I anticipated and I was extremely happy with my award. I would not hesitate recommending the services of JMW Solicitors to friends, family and anyone else.

  5. "Raana has always been responsive and sympathetic"

    A testimonial from our client, Ms W., who worked with Solicitor, Raana Afsarpour, to deal with her tripping claim.  

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    "After suffering from a trip and fall injury I was put in contact with JMW Solicitors via one of the legal portal websites. I received very professional and courteous advice so I engaged them to handle my case.

    My solicitor at JMW, Raana Afsarpour, has been very effective at handling the case and I have felt very confident in JMW as a result of her attention. Although the case was quite challenging at times Raana has always been responsive and sympathetic.

    My case has now been successfully resolved and I am very pleased with the result.

    I would definitely recommend JMW Solicitors in the future."

     

  6. Fantastic work from JMW Solicitors

    Fantastic work from JMW Solicitors

    A testimonial from a client whose family was the victim of food poisoning, whose case was handled by Associate, Natasha Ross.  

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    Me and my family went on holiday this year and suffered from food poisoning.  After speaking to the holiday company when we got home and getting nowhere, I saw an ad for JMW Solicitors and decided to give them a call. They were very helpful, and I only contacted them in September this year.  My cheque is now on its way and it's only November!  Fantastic work from JMW Solicitors, would recommend this company to friends and family if needed in the future.  

    Thanks!

     

  7. A testimonial for Linda Medhurst, Legal Executive, after she was able to conclude a claim for an injured client.  

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    “After I’d had an accident at work, I decided to make a claim, and was put in touch with JMW Solicitors, where I dealt with someone who I felt was an asset to the firm!

    “Linda Medhurst was put in charge of handling my claim and from the very start, I felt like I was in safe hands.  Linda was very understanding and patient, as well as kind, qualities you don't see very often nowadays. 

    “My husband and I really appreciated everything Linda was able to do for us, as we were dealing with this case during a very stressful time.  Both she and the barrister we dealt with were able to offer us a great deal of help and reassurance both on the phone and email, and when we met them in person. 

    “It has been a long road to recovery for me, but Linda’s support has meant that I’ve been able to get a fair settlement for my injuries.  I would recommend her to anyone.  She was wonderful, a definite asset to the firm!”

  8. "I would not hesitate to recommend the services provided by JMW"

    A testimonial provided by Solicitor Raana Afsarpour's client, Mr Grant, after she was able to settle his personal injury claim.  

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    I would not hesitate to recommend the services provided by JMW, from the first contact I found them to be thoroughly professional and very easy to work with.

    My claim was handled competently and always with my best interest in mind. Queries were answered promptly and I was immediately informed of any contact from the other side. An appointment was made for me with a medical consultant to determine the extent of my injuries and all paperwork was kept to a minimum. An above average settlement was achieved on my behalf by the superb team at JMW.  

    If you are seeking compensation look no further than JMW. They make the process trouble free and easy to understand, you can sit back ,relax and know that top professionals are working to get the best possible result for your claim.

    Mr Grant, Personal Injury


  9. I would certainly recommend JMW Solicitors and Sam McElroy to anyone who needed to make a claim for a personal injury.

    I would certainly recommend JMW Solicitors and Sam McElroy to anyone who needed to make a claim for a personal injury.

    A testimonial from Associate Sam McElroy's client, Mrs C, who suffered a broken hip after a fall on an ungritted surface.

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    "I was visiting my daughter, who was doing a Christmas Fair stall at the local pub for Cats Protection. The event was during December, and I unfortunately slipped and fell on some ice as the path to the pub hadn't been gritted.

    "I had suffered a painful left hip fracture as a result of the fall, and this required surgery the following day. I decided to make a claim for my accident, and a family friend suggested JMW Solicitors, and I got in touch with the team. I wouldn't consider myself the sort of person who would make a personal injury claim, but everything was explained to me clearly and in a way that was easy to understand. I was made to feel at ease very early on, so I was reassured that JMW had my best interests at heart.

    "I was kept informed and up to date at all stages of my case. What's more, the team were happy to deal with my daughter when I requested, which meant that I could focus on getting better when I needed to. I didn't have to worry about when I needed to do something to push my case along, as JMW were in touch at regular intervals. The company that owned the pub denied responsibility for the accident, which I thought was very frustrating, but Sam and the JMW team fought my corner doggedly, reassuring me that I had a good case and that I shouldn't get disheartened.

    "Sam and the JMW team were able to make me feel at ease and he was ultimately able to settle my case. I was completely delighted with the result and very thankful to Sam for getting me a good result.

    "I would certainly recommend JMW Solicitors and Sam McElroy to anyone who needed to make a claim for a personal injury."

    Mrs C, North West

  10. If in the future I am asked to suggest a very good solicitor I would be very confident and have no hesitation whatsoever in recommending JMW Solicitors

    A testimonial from our client, Mr C, who tripped and suffered an injury on a road that had been left in a bad state of disrepair.

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    "It will be just over 12 months since I had my tripping accident, the date being 17th August 2013.

    "A claim for compensation was pursued through JMW Solicitors. A successful claim was achieved on 7th August 2014, consequently a cheque for a higher amount than anticipated arriving through my letterbox a few days later.

    "My tripping accident happened on a road that has been in bad state of repair for many years with many potholes present. The accident left me with injury to my left hand finger and thumb. After medical treatment I later contacted JMW Solicitors, after explaining the circumstances regarding my accident, I was quickly told there was a case to answer for personal injury against the owners of the road, Lancashire County Council. 

    "A few days later I was contacted by JMW Solicitors and a young lady told me she would be dealing with my compensation claim from then on to completion.

    "Throughout my compensation claim, JMW Solicitors pursued my claim very professionally and for any correspondence sent to me requiring a return reply of documents, a prepaid envelope was always enclosed. If on occasions I required to speak to my lawyer on the telephone, she was always a very pleasant and comfortable person to talk to, reassuring me at every step of the claim.

    "The whole process of my compensation claim from start to finish was pursued very quickly and to a very high standard.  JMW in fact achieved more compensation for me than was previously anticipated.

    "Not only did I receive more compensation than expected, there was more good news regarding the road my tripping accident occurred on. This road has recently been completely resurfaced after many years of neglect; I can only assume your intervention helped a great deal in that process too. I suppose it could be said that you achieved two for the price of one! 

    "If in the future I am asked to suggest a very good solicitor I would be very confident and have no hesitation whatsoever in recommending JMW Solicitors.

    "Many Many Thanks."

    Mr C 

  11. It has been a pleasure having you in my corner

    It has been a pleasure having you in my corner

    Testimonial from Gordon Cartwright's client, Mr W, who sustained a serious injury following an accident at work.

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    "I'd like to say a huge thank you. It has been a pleasure having you "in my corner". I'm glad to have had you to handle my case and for the thorough advice you gave me. Thank you for fighting for the settlement and to have wrapped the case up so quickly. I intend to invest wisely and make the best possible platform for my later years."

    "It has been a great case in hindsight, and it's had its ups and downs, and I've learnt to take the good with the bad from it. "

    "Thank you once again Mr, Gordon Cartwright! "I shall speak highly of you and recommend where appropriate. "

    "I will keep you posted, definitely!" "

    Mr W

  12. I thought Ian was absolutely brilliant

    I thought Ian was absolutely brilliant

    A testimonial from Ian Eyre's client, Ms V, who was knocked off her bicycle by a motorist.

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    "I got knocked off my bike by a driver who failed to indicate he was turning left, and I broke my wrist in the process. I couldn't believe it, as I'd been in the cycle lane, and following the rules of the road. I decided to make a claim, and after searching on the internet, I contacted a company that put me in touch with Ian at JMW Solicitors.

    "I thought Ian was absolutely brilliant. He kept me informed and was to the point, never once making me feel like my claim was being left, or that I was 'just a number'. I was delighted with the settlement that Ian got me. The driver of the car's insurance company tried to suggest for a long time that I should take a share of the responsibility for my accident, which Ian argued against, and eventually, rightfully convinced them to take 100% of the blame.

    "Ian arranged for me to be compensated for the accident I'd had, my broken wrist, and the earnings I'd lost as a result of having to take time off to recover from my injury. This was a huge boost and made claiming compensation worthwhile. I would certainly recommend Ian and the JMW team to handle my accident, or any other accident a cyclist has had."

    Ms V, London

  13. Thank you so much

    Thank you so much

    A testimonial from Lisa Sutton's client, Mr W, who was injured in a road traffic accident.

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    "Thank you so very much for the cheque, which I received today. "I would also like to thank you for the efficiency, kindness and patience you have shown to me during the past 17 months. You have pointed me in the right direction throughout, for which I am very grateful. "Thank you all once again for your help and support."

    Mr W

  14. JMW really fought my corner

    A testimonial from Mr B, a cyclist, who was injured after being knocked off his bike.

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    "I was injured in a cycling accident when another cyclist drove into me and knocked me off my bike. I was injured, and my bike was quite badly damaged, so I decided to make a claim for compensation. JMW Solicitors handled my claim and I have to say, if every person on the personal injury team is as good as the person who dealt with my claim, then I have no idea how any improvement could ever be made to the company's team.

    "JMW were able to sort out compensation from the other cyclist's insurance company to pay for my damaged bike, so that I could get back on the road as soon as possible. They also made sure that I got expert medical opinions on my injuries. This helped me to recover and JMW were always there to lend a supporting word, and stand up for my rights against the insurance company of the cyclist who knocked me off my bike.

    "You really fought my corner and got me a compensation settlement that meant that a shortfall I'd suffered in my earnings as a result of the accident was covered, and that I was supported for my future medical needs. It's refreshing to know that real victims can have a say and I would certainly recommend JMW Solicitors in the future to anyone that does have a cycling injury and wants to make a claim. I never once felt like I was 'just a number', and I felt that my needs both as a person and a cyclist were understood."

    Mr B

  15. Sam made sure I knew where I stood at every step of the way.

    Sam made sure I knew where I stood at every step of the way.

    A testimonial from a grateful client, Mr F, after Associate Sam McElroy's work on his case.

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    "I was working on the back of a lorry and, in attempting to secure a curtain pole that was damaging some cartons in the lorry, a gust of wind hit me, knocked me off balance and I fell, hitting my right hand heavily. After several months of examination, a hand specialist was able to work out that I'd damaged the right hand side part of my right wrist, off the ulna.

    "I wasn't initially considering making a claim. However, I had surgery to repair my wrist and found out I was going to be off work for a number of months. My employers were unwilling to offer any assistance and so I decided to make a claim. When I 'landed' on Sam's desk permanently, I had no worries whatsoever that this was the right decision.

    "Sam made sure I knew where I stood at every step of the way. He was able to work with me throughout the claim and make sure that I understood how things were progressing at all times. As well as my claim, Sam's provided help in making sure I understand what the situation was with insurance policies I've had, and benefits matters. I feel like I've been guided by him throughout the course of my case. Sam has absolutely kept me in the loop, and I really did feel confident with the way that he was dealing with things.

    "Although the accident happened a while ago, I am still adapting, and what I've been left with isn't perfect, but at least I can try to move on with my life and the work Sam and JMW have done will help me make sure I can do that."

    Mr F

  16. He really is a star

    He really is a star

    A testimonial for Partner, Jason Harwood, from Mr G, Lancashire, who was injured during a game of golf.

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    "I was unfortunate enough to suffer a serious eye injury whilst enjoying a game of golf, and decided to make a claim. I was put in touch with JMW Solicitors, where Jason Harwood, Partner, has handled my case.

    "I must commend Jason in the strongest possible terms, for everything he has done for me over the course of my personal injury claim. Jason was extremely helpful and I felt that I was kept in the loop at all times throughout the course of my claim. He made me feel as though I was more than just another file sitting on his desk, he made me feel as though I mattered to him, and that my claim wasn't just important to me, but to him as well.

    "Jason has always fought my corner, from ensuring I dealt with the right barrister, to negotiating with the other side when offers to settle my case were on the table. It is Jason's hard work and diligence that has brought my case to a decent conclusion and meant that I was able to get the compensation I deserved, and I am very grateful for the hard work and tireless effort he's put in to my case.

    "I'd like to think it would go without saying...but I'll say it anyway...I will definitely recommend Jason and JMW to anyone who is in need of a Personal Injury solicitor. He really is a star."

    Mr G, Lancashire

  17. I'd like to say a huge thank you.

    I'd like to say a huge thank you.

    Testimonial from Gordon Cartwright's client, Mr W, who was injured in a road traffic accident.

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    "I'd like to say a huge thank you. It has been a pleasure having you 'in my corner'. I'm glad to have had you to handle my case and for the thorough advice. Thank you for fighting for the settlement and to have wrapped the case up so quickly. I intend to invest wisely and make the best possible platform for my later years. It has been a great case in hindsight and it's had it's ups downs, and we've learnt from it, and taken the good with the bad. Thank you once again Mr Gordon Cartwright! I shall speak highly of you and recommend where appropriate."

    Mr W

  18. I can't thank you enough

    I can't thank you enough

    Client testimonial for Senior Associate Jane Bedford McLaren, who was able to settle a deceased client's case, on behalf of her next of kin.

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    "I cannot tell you what a lift your letter gave me when I received it this afternoon, after such a long time, and such a bad start, since you took the case over you have really brought it forward. I can't thank you enough for all you have done. I look forward so much to hearing from you."

    Ms C, Pembury

  19. Jean kept me informed at every stage

    Jean kept me informed at every stage

    Testimonial for Parner Jean Warde, after settling a case for a client, who now lives abroad, who was injured when a car door accidentally trapped her index finger.

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    "Throughout the whole process Jean kept me informed at every stage and patiently and clearly explained to me the legal process, its implications and considerations to enable me to make informed choices about my case. Jean was both professional and personable; thank you. I also appreciate that it was possible to deal with my case from abroad and that this was considered and great efforts were made to work around this. I am really grateful to Jean and her team and am really pleased with the result of the claim. I would recommend JMW to others without a doubt. "

     

    Ms G, Spain

  20. You were always prompt, responsive and concise

    A testimonial from a parent whose son was injured at school and lost part of his finger.

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    "When you enter a litigation claim, you need to be aware that three years is the length of time it can often take to reach a conclusion. Our case was handled exclusively and personally from start to finish over that three year period by JMW Solicitors.

    "From the first correspondence to the last, the person handling our claim was always prompt, responsive and concise, and we never had to chase for anything, and our part of the process was always very accurate and very well constructed. The team was extremely efficient, and always available on email or phone; we cannot speak highly enough of them. All of our options were set out for us very clearly, and in plain English, there was nothing complicated and we were able to make informed choices based on good guidance all the way through the process.

    "The outcome was positive, and we feel that through your excellent work we have reached a conclusion that is fair and right for our son and his future."

     

    Mr C

     

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