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Case study: Appalling Cauda Equina Syndrome Care
Compensation: £2.6 million
This case studies outlines how JMW helped to secure a woman £2.6 million compensation after the signs of cauda equina syndrome were not treated correctly.Read on for Margaret's story or click here to go directly to information on how JMW Solicitors can help you to make a cauda equina syndrome claim.
Margaret (50) was left with debilitating and permanent pain, paralysis in her feet, loss of sexual sensation, urinary incontinence and bowel dysfunction after her red flag signs of cauda equina syndrome (CES) were not treated appropriately.
Eddie Jones, head of medical negligence at JMW, took on Margaret’s case and secured her £2.6 million in compensation to help her to cope with her tragic situation.
Initial back pain
Many years before her CES ordeal Margaret was affected by back pain but after receiving treatment at hospital as an inpatient her symptoms improved greatly and caused her little trouble. However some years later she injured her neck in an accident and was referred to an orthopaedic surgeon at a specialist hospital.
Margaret was having problems with her right arm and shoulder so was given a full MRI scan which also revealed one of the discs in her spine had slipped. At this point the disc was not causing her any pain or problems. The orthopaedic surgeon told Margaret her neck injury was inoperable but warned her that if she suddenly became incontinent that she should return as an emergency.
However some time later while Margaret was collecting her granddaughter on a Friday morning she felt a twinge of pain in her lower back. The pain spread down her legs and feet and she had a general numbness and tingling in her saddle area. Her bowel and bladder function remained normal but Margaret was bedridden with the pain for the whole weekend. By Sunday she found did she was not getting any urges to go to the toilet, however at this point she could still pass urine.
Margaret could barely walk and on the Tuesday requested a home visit from her GP. The doctor examined Margaret and asked her if she had had any episodes of incontinence. Margaret said she had not, but had other symptoms such as no urge to empty her bladder and no feeling when she did, as well as loss of sensation across her pelvic area – all warning signs of an incomplete cauda equina syndrome (CESI).
The doctor then did a pinprick test of Margaret’s buttocks and perineum and Margaret felt nothing. The doctor said Margaret required an urgent MRI scan and that she would arrange this on her return to the surgery. Margaret had the number programmed into her home phone and offered the doctor the use of this, however she declined.
MRI scan delays
By the Thursday Margaret had still not heard about the MRI with the spinal unit so tried to call the GP. The receptionist told her she was not in and that she should call back the following day. Instead Margaret called the spinal unit herself. She was told that they had received a fax from the GP but as the GP did not have the authority to refer patients for an MRI an appointment with a consultant would be sent to her in the post.
Margaret eventually received her consultant appointment, which was arranged for more than two weeks after the GP had told her she required an urgent MRI. Margaret was taking a lot of pain killers and was still numb in her pelvic area.
When Margaret saw the consultant she repeated all her symptoms and he said he would arrange an MRI as a matter of urgency. However the scan did not take place until about two weeks later. Moreover Margaret’s follow up appointment with the consultant did not take place until about a month after the scan when it was revealed that the slipped disc was pressing on the nerves at the base of her spine.
The consultant said he would book Margaret in for surgery as a matter of urgency however her surgery was arranged for almost two months later.
A few weeks before her operation Margaret became unwell and was violently sick and also lost complete control of her bladder. Her husband rang NHS Direct immediately and she was taken to hospital by ambulance. A consultant was called from home so that Margaret could have an MRI scan. He said her symptoms were being caused by compression of the nerves in the spinal cord and she would need surgery urgently. About four hours later the operation was carried out.
Development of permanent cauda equina syndrome
However the appalling delays that Margaret had faced earlier in her treatment meant that she had developed permanent cauda equina syndrome. While the surgery alleviated her symptoms slightly, it was now too late to prevent permanent and severe mobility problems, urinary incontinence and chronic pain.
If her GP had ensured she received urgent hospital treatment (as she ought to have done) and the first hospital consultant had treated her symptoms appropriately and urgently this would have been avoided.
After contacting JMW for advice, Margaret’s case was taken on by CES specialist Eddie Jones, who obtained her £2.6 million in compensation.
Have you also suffered negligent care related to cauda equina syndrome?
If you would like to find out more about any of the topics discussed above, or how we can help you in your particular situation, simply get in touch with our expert and friendly team.
Other Case Studies
Failure to properly investigate and treat suspected Cauda Equina Syndrome has resulted in a woman receiving £4.37 million compensation.
Spinal injury specialists at JMW obtained £2.75 million in compensation for Jean after appalling errors led to her suffering permanent cauda equina syndrome. This case study tells Jean's story.
Eddie Jones, head of medical negligence at JMW, secured £2.6 million for a woman whose life was devastated by negligent cauda equina syndrome care.
Melissa Gardner, a partner specialising in spinal injuries in the JMW clinical negligence department, secured £2.1 million in compensation to help a woman cope with the devastating impact of permanent cauda equina syndrome after a poor consultation from a doctor caused a delay in diagnosis and treatment
JMW partner Melissa Gardner secured £2 million for 'Tracy' after her life was devastated by errors in the treatment of her cauda equina syndrome. This case study explains what went wrong and how Melissa helped Tracy.
Sam lost her business and marriage after appalling errors allowed her red flag signs of cauda equina syndrome to go untreated. Sam was left permanently disabled but Eddie Jones as JMW obtained her £925,000 in compensation to help her to cope.
Jim had an attack of sciatica at work, it didn't get better with rest and his GP suspected cauda equina syndrome and sent him to a hospital for investigation. His condition wasn't initially properly diagnosed and got worse and has led to long term suffering.
Peter was left with permanent bowel, bladder and sexual dysfunction, as well as disability and constant pain after delayed treatment of his cauda equina syndrome. As a result he lost his job and struggles with day-to-day tasks such as caring for his children.
Tina had a history of lower back pain and had consulted her GP on a number of occasions. One day she had a particularly severe episode of back pain that was unresponsive to pain relief.
Donna attended her GP with lower back pain and sciatica in her left leg worsening over the previous 2 weeks. She was referred to an orthopaedic consultant at her local hospital.
Paul had a long history of lower back pain and when he was 35 years old, he underwent a laminectomy for removal of a prolapsed intervertebral disc. This was only partially successful and he continued to suffer episodic lower back pain.
'John' now relies on a wheelchair for getting about outdoors after appalling delays to surgery he needed urgently to treat cauda equina syndrome. Steven Brown, a senior associate in JMW's specialist medical negligence team secured John £280,000 in compensation to help him cope with his permanent disabilities.
Joanne was left with permanent bladder, bowel and sexual dysfunction after delays in recognising her cauda equina syndrome. Her case was taken on by JMW Solicitors and she was awarded £250,000 in compensation.
Find out how we helped Tricia to claim £250,000 after medical professionals failed to recognise the risks of cauda equina syndrome.
Aaron was awarded £225,000 in compensation after JMW challenged the poor care that he faced when his Cauda Equina Syndrome was missed by medical professionals. This case study tells his story.
Tony had a long history of lower back pain and sciatica.However, when he was 48 years old he suffered a recurrence of his symptoms. After a month his condition became much more severe and so visited his GP, who prescribed pain relief. JMW claimed £150,000 for the claimant due to clinical negligence.
Gerard had a long history of lower back pain and had attended an osteopath as well as his GP on a number of occasions. He had become depressed since the recent death of his partner.
Collette, 39, had her life devastated by appalling delays to urgently needed spinal surgery. Eddie Jones, head of medical negligence at JMW helped her to win her battle for justice, paving the way for compensation to be secured.
'Michael' suffered negligent diagnosis of cauda equina and received £425,000 in compensation with the help of JMW's Steven Brown.
Delayed MRI scan and poor surgery cause permanent disabilities from cauda equina syndrome - £600,000
Eddie Jones, a cauda equina syndrome specialist solicitor at JMW, obtained £600,000 for a women whose life was devastated by negligent treatment of CES at a local hospital and a specialist spinal unit. Although nothing could ever fully compensate 'Denise' for her ordeal, the money has enabled her to cope with the financial consequences.
Paul, 38, was left with bowel, bladder and sexual dysfunction after surgery to treat cauda equina syndrome was delayed to enable a non-emergency patient to be operated on. His case was taken on by Eddie Jones, head of medical negligence at JMW and a leading cauda equina solicitor, who secured £220,000, enabling him to manage his condition.