Slip and Trip Claims

A slip or trip can occur anywhere; on the street due to defects in the pavement, in shops or supermarkets due to wet floors or in the workplace due to loose carpeting or exposed wires. The personal injury team at JMW handles many slip and trip claims every year. We have your best interests at heart and will work hard to get you the compensation you are entitled to.

If you have had a slip, trip or fall in the last three years that was a result of someone else’s negligence, you may be entitled to compensation. To find out if you are eligible to make a claim, simply call our experts on 0800 054 6570 or fill in our online form and we will get back to you.

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What Our Clients Say
  • "A definite asset to the firm"

    "I suffered a spine and head injuries as a passenger in a road traffic accident abroad and all I can say is; Jason Harwood, I'm glad to have had you to handle my case.  I would like to say thank you for all the hard work and long hours you put into the case.  You kept me informed at every stage and patiently and clearly explained to me the legal process, its implications and the considerations I would need to make throughout the course of my claim.  I gratefully appreciate that you were always available at the end of the phone or an email if I had any questions throughout the case, and you ultimately ensured l got the compensation l deserved due to my injuries, being clear on an appropriate settlement for me right to the last day at the negotiation table. You are both a professional and personable individual and I am happy with the settlement I received.  

    Jason Harwood, I shall speak highly of you and recommend where appropriate.  A definite asset to the firm.  Bless you."

  • If I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!

    “I have worked as a paint sprayer for more than 26 years, when one day, the grinder in our workshop jammed and was forced out of my hands.  It caused a deep laceration to my left wrist and sliced my abdomen, leaving me in need of hospital treatment and a spell of time off work to recover. 

    “I decided to make a claim and was put in touch with JMW Solicitors, where Anna Ozarowska-Roberts handled my claim.  Anna was great to deal with and never left me in any doubt that I’d get a good result on my claim.  Anna kept in touch with me throughout the case, and was quick to let me know when she had any information about how my claim was progressing.  She always kept me informed with what the next steps were, what would be needed from me and what I could expect to happen. 

    “As well as claiming for my injuries, Anna Ozarowska-Roberts helped me claim back the wages I’d lost after needing to take time off for my injuries to heal, and the expenses I’d had as a result of having to seek treatment in a hospital.  I didn’t realise I’d be able to do this when I first made a claim, and it was really helpful to have that extra information from Anna, letting me know exactly what I could claim for. 

    “Anna negotiated a higher settlement for me than had originally been offered, one that we both felt was right.  I was delighted with all her hard work in resolving my claim.  She’s done me proud and if I need any further legal advice in the future, I will definitely be calling up JMW Solicitors!”  



  • "I spoke to Jemma Goldstone and from the word go, she was absolutely brilliant"

    “My wife and I had booked a holiday to Turkey that we’d been really looking forward to, but instead, it turned into the holiday from hell as I suffered food poisoning whilst we were away.  I found the hotel had very unsanitary conditions; one side of the restaurant was open, next to the pool, with all the food laid out next to trays, without any lids on them to cover them up.  We didn’t know how long the food had been out, and when we’d tried it, it was often lukewarm. 

    “I’d started to feel ill from the second day, but two days before the end of our trip, I ate a burger off an outdoor hot plate that formed part of the hotel’s outdoor catering facilities. It made me feel extremely ill and ultimately that night, I had to be taken to hospital and spent the night in hospital, on a morphine drip. 

    “I wasn’t able to enjoy the rest of our holiday at all, and felt ill the entire way home.  Two days after we returned to the UK, my wife and I discussed things and I decided to see if I was able to seek legal advice for my illness.  An online search revealed JMW Solicitors and I got in touch with them. 

    “I spoke to Jemma Goldstone and from the word go, she was absolutely brilliant.  All her correspondence to me throughout my claim was first class.  She was able to put both mine and my wife’s mind at rest whenever we had a question.  We were concerned we’d be charged, but Jemma’s letters explained everything, assuring us of the position and that there would be no up front costs. 

    “Jemma has guided us through every step of the case really well, in a way that felt very straightforward and made things easy to deal with.  She told me if I needed to fill in any forms, when I would need to go and be examined by an independent medical expert and made things very clear.  I was happy with how long it took her to settle my case for me, and she ultimately got me back the cost of the holiday and our spending money, with a little more besides.  I’m really happy with the service I had, and wouldn’t hesitate to recommend JMW and Jemma to anyone who’s found themselves suffering from the symptoms of food poisoning abroad thanks to the poor facilities offered by their hotel.”  

  • “I suffered a neck injury whilst a passenger on a bus.  I wasn’t considering making a claim initially, but then my partner noticed I was still in pain and suffering from some residual problems, so did a little online research, and found JMW Solicitors. 

    “I dealt with three solicitors at the firm, with Sam McElroy bringing my case to a conclusion.  It was a pleasure to deal with Sam.  He always kept me up to date, passed me on information over the phone, or via email, about where my case was up to.  I’d never have to call or chase him. 

    “Sam was very friendly and helpful.  It felt as though he genuinely tried hard for me, and Sam’s attitude was that he really wanted to help me get as much as possible, and push for me.  If ever I needed to make a decision, things were always explained well.  I knew what my options were in a situation and could easily make a choice. 

    “I was really happy with the settlement Sam got for me, and I’ve actually already recommended Sam and JMW to other friends who’ve needed help.  It was really good to deal with Sam, and my general overall experience was very satisfactory.”  

  • Raana has been totally professional and helpful

    Raana has been totally professional and helpful throughout my fifteen month compensation claim against the defendant.  I received regular updates on how my case was progressing and always felt that she was always available at the end of the phone or by email if I had any questions. My compensation amount was much higher than I anticipated and I was extremely happy with my award. I would not hesitate recommending the services of JMW Solicitors to friends, family and anyone else.

  • "Raana has always been responsive and sympathetic"

    "After suffering from a trip and fall injury I was put in contact with JMW Solicitors via one of the legal portal websites. I received very professional and courteous advice so I engaged them to handle my case.

    My solicitor at JMW, Raana Afsarpour, has been very effective at handling the case and I have felt very confident in JMW as a result of her attention. Although the case was quite challenging at times Raana has always been responsive and sympathetic.

    My case has now been successfully resolved and I am very pleased with the result.

    I would definitely recommend JMW Solicitors in the future."


  • Thank you so much

    "Thank you so very much for the cheque, which I received today. "I would also like to thank you for the efficiency, kindness and patience you have shown to me during the past 17 months. You have pointed me in the right direction throughout, for which I am very grateful. "Thank you all once again for your help and support."

    Mr W

  • I'm in awe of it all

    "Good morning.  This is to acknowledge your e-mail and letter by post, thank you. I 'm still quite in awe of it all. Thankyou so much for sticking with me for this past four years. The outcome was and still is amazing to say the least. I remain forever viglant and professional as always at work now. Bravo."

    Miss H, Torquay


Slip and Trip Claims In Depth

It is reasonable to expect that any place you enter will be free of slipping and tripping hazards. Organisations must have policies in place to reduce the risk of slips and trips to employees working on their premises, while companies experiencing regular visits from the public, such as shops, restaurants and bars, must legally follow health and safety guidelines to prevent customers suffering a slip or trip while on the premises. Likewise, local councils are obliged to take adequate precautions to ensure that pavements and roads in their area are free of tripping hazards. 

If these procedures are not followed and an accident occurs as a result of someone else’s negligence, the injured party is entitled to make a claim. JMW’s personal injury law experts are here to help make compensation claims for accidents that have occurred due to trips, slips or falls.

The most common causes of slips, trips and falls include:

  • Spillages
  • Poorly maintained pavements
  • Potholes
  • Obstructed walkways
  • Poorly fitted carpets
  • Exposed wiring


  1. How Much Compensation Could I Receive?

    The amount of compensation awarded for a slip or trip is determined by the severity of your injuries, how quickly you recover and any financial losses you may have incurred as a result of your injury. For this reason, it is difficult to determine exactly how much compensation you will receive until we have all of this information and have assessed it. However, our interactive compensation calculator will help you get an idea of how much your claim could be worth.

  2. What Should I Do After a Slip or Trip?

    There are certain steps you should take following a slip or trip accident that could benefit you, if you are going to make a claim. First and foremost, you should report the incident to a member of staff or the owner of the premises at the time of the accident, ensuring they record what has happened in the accident book.

    If you are able to do so, you should collect the names and contact details of any witnesses to your accident and take photographs of where the injury took place.

    You should also keep receipts of any financial outlays you’ve had to make as a result of the accident, so that these can be included as part of your claim. Keeping receipts will help to demonstrate your outlays and strengthen your claim for them, however, you are still able to seek compensation for financial expenses if you are not able to provide receipts.

Why Choose JMW?

Our solicitors have successfully claimed slip and trip compensation from various organisations and local authorities from across the country for more than 30 years, placing us as the perfect law firm to handle your case. We know exactly what it takes to be successful with these types of claims and part of this is creating a close working relationship with you. We are confident that you will be happy with our service.

Once your claim begins, we promise that you will receive honest, straightforward advice from us; advice that will help you to understand how your case is progressing. 

We work on a no win, no fee basis, which means you are protected from all legal costs if your case is not successful.

Case Studies
  • Shoulder Fracture and Psychological Issues Due to Poorly Maintained Gate - £7,000

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  • Serious Multiple Fractures Due to Trip at Work in a Care Home - £82,500

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  • Broken Elbow Due to Slip on Steps at the Beach - £13,500

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  • Trip in Supermarket Car Park - £13,730

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  • Broken Wrist and Facial Bruising Following a Trip Over Wires in the Street - £14,000

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  • Broken Left Wrist After Fall at Petrol Station - £15,500

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  • Fall Over Missing Paving - £26,500

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  • Soft Tissue Knee Injuries After Slip From a Wooden Decking Walkway at a Golf Club - £3,300

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  • Fractured Right Foot After Falling at the Shops - £7,00

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  • Strained Ligaments Due to Slip at Supermarket - £2,750

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  • Wrist and Arm Fractures After Fall Over Road Pothole at Traffic Lights £13,000

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  • Multiple Injuries After Tripping Over a Raised Kerbstone - £17,000

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  • Torn Ankle Ligaments Following Fall Over a Pothole in a Park - £3,000

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  • Fall Due to Faulty Gate - £5,500

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Talk to Us

To speak to a solicitor about a slip, trip or fall you have had in the last three years, call us now on 0800 054 6570 to get your claim underway. Alternatively, complete our online contact form and an expert from the personal injury department will be in touch shortly.

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