Rebecca provides strategic internal support to the Management Board in continually helping to enhance best practice, positive working environment, efficiencies and processes giving our people the best JMW working experience. In conjunction with Heads of Departments, Rebecca is responsible for leading on legal administrative operational efficiencies across all our locations in providing direction to the firm’s HODs and business support teams, including evaluating departmental needs, enhancing productivity and ensuring the delivery of exceptional support to lawyers, to aid and assist in client delivery and strategic operational improvements in line with the evolving changing needs of our business.
Rebecca is a qualified Chartered Manager of the Chartered Management Institute - skills and specialism focussed on Business Leadership and Management.
Some of Rebecca’s expertise, include:
- Resource planning to include monitoring workload and ongoing secretarial and administrative requirements.
- Advising and administering budget control for assigned support departments.
- Working closely with the firm’s Heads of Departments and their Legal Support Team Leaders in resource planning to include workflow management and support roles utilisation through a thorough understanding of business needs and with oversight of resource and potential implications.
- Fostering a collaborative and inclusive work environment, promoting professional growth and development.
- Working with Central Divisions to build an understanding of new technology and processes and assist in the roll out of updates where administrative/secretarial support collaboration is required.
- Proactively working with the management board on wider initiatives to improve the quality and efficiency of the Business Support teams.