Medical Negligence Client Testimonials

  1. Ronnie Tan received praise from a client who suffered following a delay in diagnosis of a distal radial fracture
    Ronnie Tan received praise from a client who suffered following a delay in diagnosis of a distal radial fracture

    I was initially concerned when I received the call to tell me my case was being handed over. Fears were short lived by the prompt introduction and knowledge presented by my new case handler Ronnie Tan.

    He was extremely polite and understanding of my history and I was impressed by a constant stream of thorough updates concerning all aspects of proceedings. From day one I knew I was in safe hands and felt a positive conclusion in my favour was going to be achieved. I'm thoroughly grateful for the immense time and effort he spent both verbally and in written communications alleviating any doubts I may have had following Ciaran's departure.

  2. Ronnie Tan received praise from a case handler at NHS Litigation Authority
    Ronnie Tan received praise from a case handler at NHS Litigation Authority

    I am very grateful to you too in being so pro-active yourself in bringing this claim to a swift conclusion. Think how much funds we are saving for the NHS in the

    process. If only more claimant firms behave likewise.

  3. I was extremely impressed'
    I was extremely impressed'

    I was extremely impressed with how my medical negligence case was handled throughout. I was kept informed and everything was explained to me in great detail. I am pleased I chose JMW to handle my case and would highly recommend them to others. Thank you Ronnie!

  4. Thanks to the JMW team, you've changed our lives
    Thanks to the JMW team, you've changed our lives

    A man had these kind words to say about Katie Nolan.

    We were down and crying our hearts out. I am glad that I picked the courage to call JMW solicitors. Katie Nolan took up my case and she advised and kept me informed at every stage of my case. Katie was kind and understanding and was a source of our strength and assurance. Katie did everything legally possible to get us a satisfactory outcome. Even though money cannot bring the mother of my children back, those who cut her life short due to negligence, know that, there are people like Katie who will always hold them accountable for their actions.


    Thanks to all JMW team, you've changed our lives.


  5. Thank you millions for everything you really are my guardian angel!
    Thank you millions for everything you really are my guardian angel!

    I cannot begin to thank you for everything you have done to help me. You have now made my life that little bit easier and I can get the help I need. Thank you millions for everything you really are my guardian angel! Than you so very much, Heather.

  6. Dr Ronnie Tan 'A True Gentleman'
    Dr Ronnie Tan 'A True Gentleman'

    Mrs L from Merseyside has the following wonderful feedback for Dr Ronnie Tan. "[Ronnie] continued to explain everything to me in such a way which I understood and in a language which didn't sound alien, and then I would receive a follow up letter. As each stage of my claim unfolded I realised I was dealing with a dedicated professional who worked with empathy and understanding. What more could anyone ask for, a true gentleman. My only regret would be that we never met in person. It would have been lovely to have my settlement given to me by this wonderful man. I wish you all the very best for your future with JMW Solicitors Ronnie, thank you for everything".

  7. Dr Ronnie Tan 'polite and knowledgeable'.
    Dr Ronnie Tan 'polite and knowledgeable'.

    "Dr Tan made it easier for me than it would otherwise have been because he was so professional, compassionate and caring. He understood the pain that our family went through and knew just what to say to make the evidence easier for me to deal with. He also involved all the professional bodies necessary for my case to be heard.

    He is extremely polite, knowledgeable and he was always there whenever I needed to consult with him".

  8. Client, SW had this to say about Angharad Hughes
    Client, SW had this to say about Angharad Hughes

    “Firstly I would like to thank Angharad and her team at JMW. Angharad has been brilliant throughout the whole process. She has shown commitment to my case. She has offered a professional and prompt service. She has kept me well informed, always replied to my emails. She has shown empathy and has been really considerate throughout the whole case. The case settled at more than I had hoped for which will really help me and my family in the future. I really can't recommend JMW enough! Simply brilliant.”

  9. Nicholas Young received feedback from his client Mrs M
    Nicholas Young received feedback from his client Mrs M

    "I was very impressed with how helpful, caring and polite Mr Young was. Thank you.”

  10. Client expresses appreciation

    “This is a small note to express appreciation and thanks for the hard work you have done on my behalf over the past few years.[I] look forward to putting the past mistakes of the medical field behind me. Once again thank you for your help”.

  11. I would highly recommend Sophie Fox, I literally don't know how we would have got through without her support
    I would highly recommend Sophie Fox, I literally don't know how we would have got through without her support

    A couple represented by JMW's Sophie Fox after their son was tragically stillborn due to medical errors had this to say about her.

    "Sophie Fox dealt with our tragic case with warmth and compassion. She fought very hard for justice and was there when we felt the situation had become too much.

    Without her empathy and drive we would never have obtained the settlement that was right for our case. Sophie has become a friend to me and my husband and even though I'm relieved justice has been done I will definitely miss our chats on the phone! I would highly recommend Sophie Fox, I literally don't know how we would have got through without her support and want to wish her all the best for the future."

  12. I will never really be able to put into words just how grateful I am for everything you have done for me
    I will never really be able to put into words just how grateful I am for everything you have done for me

    Sally Leonards has received the following good feedback from the husband of a lady who died from breast cancer after appalling failures.

    "I will never really be able to put into words just how grateful I am for everything you have done for me and X, thank you. I've stopped thinking of you as Sally the solicitor and more as Sally a true friend."

    Mr P

  13. I don't believe any other firms could do as much for us as you have done!
    I don't believe any other firms could do as much for us as you have done!

    A Grandmother had this to say about Angharad Hughes after she achieved a successful outcome in her Grandson's case.

    The efficiency in which Angharad Hughes from JMW Solicitors dealt with my grandson's case was fantastic. Not only was she supportive but she was professional and determined to provide the best service possible. Ms Hughes had a very flexible approach, showed empathy and professionalism which made me feel at ease and confident. I was fully kept informed throughout the various stages and procedures of the case. She thoroughly explained everything to me.


    She explained every eventuality and kept me fully informed. Not only was I able to attend meetings with her but she was always available whenever I wanted to speak with her. She was always on the telephone to me or contacting me via emails to update me on the case so that I know what to expect. I was extremely impressed with the professionalism of Angharad and her ability to put me at ease through this difficult time.

    She went through all my legal paper work in detail and prepared a detailed defence case for me leaving to a successful result after seven years. I would gladly recommend JMW Solicitors to anyone with a family matter.

    Thank you very much Angharad Hughes for taking up my grandson's case. I don't believe any other firms could do as much for us as you have done!


  14. Complete confidence
    Complete confidence

    Eddie Jones, head of medical negligence at JMW, recently secured £2.6 million for a woman whose life was devastated by poor treatment of a spinal condition. She had these kind words to say about our service.

    "Eddie Jones handled my clinical negligence claim with quiet, calm efficiency and the utmost professionalism. I always felt part of the process and had complete confidence in the advice I was given at all stages of the proceedings. I was never afraid to ask questions and always felt that my opinion was valued. I would not hesitate to recommend Eddie to anyone undertaking clinical negligence proceedings."

    Mrs A

  15. Relieved to have found you
    Relieved to have found you

    Eddie Jones, head of medical negligence at JMW, represented this lady's daughter in a medical negligence claim. She had this to say about our service.

    "I just wanted to say what a relief it was to be recommended Eddie Jones at JMW. His considerate, understanding and professional approach helped to somewhat relieve what has been a very stressful time. We are very grateful. I believe the outcome was the best it could have been and as one expert said, if they ever had to go through anything like that it would be Eddie they would contact."

    Mrs D, London

  16. Excellent treatment
    Excellent treatment

    After receiving his compensation for poor medical treatment a client had this to say about the service provided by Nicholas Young.

    "I received excellent treatment from Nicholas Young. He was very pleasant and took the time to explain everything while also keeping good, regular contact."

    Mr J, Oxfordshire

  17. Exemplary guidance
    Exemplary guidance

    The son of an elderly lady whose medical negligence claim was settled by JMW's Steven Brown had these kind words to say about his service.

    "On behalf of all the family, may I take this opportunity to express our sincere gratitude you and your colleagues for all your hard work, help and understanding during these last few difficult months. Your professionalism has been outstanding throughout, and your advice and guidance exemplary, all of which has resulted in a very satisfactory outcome to what has been a very complex case. I would recommend JMW Solicitors to anyone without question. Once again thank you from us all."

    Mr J, Greater Manchester

  18. Grateful to your firm
    Grateful to your firm

    Transplant patient Rob Law developed cancer after being given a kidney from a donor with lymphoma. Rob had these kind words to say about our service after we concluded his medical negligence case.

    "I am really grateful to your firm and team members who have always provided such an excellent service in a calm and measured way. It has been comforting to know that I had JMW behind me acting in my best interests. Living with proceedings has at times been difficult but I am very happy with the outcome, the financial award and the changes that we have brought about."

    Rob Law

  19. Fantastic job

    A family represented at an inquest by JMW had these kind words to say.

    "All of us thought you did a fantastic job; my mum even went so far as to say you were the best legal representative. You were thorough, professional and compassionate and I am lucky that you guided me through his horrible process."

    Mrs M

  20. Pleasure to deal with
    Pleasure to deal with

    A man with a medical negligence claim settled by JMW's Katie Nolan had this to say about her.

    "I would like to say a special thank you to Katie Nolan for her work. She kept me informed at all times and her manner was excellent. At no time did I feel out of touch with what was happening and she was a pleasure to deal with."

    Mr P, Cheshire

  21. So happy with the outcome
    So happy with the outcome

    'Nick' was awarded £400,000 in compensation for the failure to diagnose his broken collarbone after his case was handled by JMW's Melissa Gardner. He had these kind words to say about her service.

    I wanted to write and say how very much I appreciate the way that my case was handled by JMW and particularly Melissa Gardner. Right from the start the information about JMW on the internet seemed very impressive and then when I spoke with Melissa I felt she would do a good job for me.

    Melissa thought I had a very good chance of winning my medical negligence case but was very honest about the difficulties that would be faced along the way. This honesty, her quiet confidence and, most importantly, her understanding and sympathy only made me more certain I wanted to go with JMW especially if Melissa was to take charge of my case.

    All the way through Melissa was very patient and understanding listening carefully to all my points and all my concerns, being both encouraging whilst also keeping my feet firmly on the ground.

    Along the way, due to the original negligence, my health took several very serious turns for the worse which led to my claim becoming bigger and even more complex. As such it was vitally important that I received a successful outcome. Melissa worked tirelessly for this, keeping her approach both highly professional and grounded but still giving me the hope, help and encouragement I needed to get through this terrible time.

    Now that my case has come to an end, I am so happy with the outcome and would have no hesitation in recommending Melissa Gardner and JMW to anyone in similar circumstances. I feel very lucky to have found JMW and will be eternally grateful to Melissa and the team for their fantastic work and support. " "Nick" Clinical Negligence

  22. Eddie Jones & Katie Nolan received a big thank you
    Eddie Jones & Katie Nolan received a big thank you

    “I thank you, Eddie and Katie for your professionalism and also for your humanity. You have restored my faith in the legal profession. May I send my dear wishes to you all.”

  23. Sophie Fox praised for 'professionalism''
    Sophie Fox praised for 'professionalism''

    "Thank you for your personal attention to my recent case and I appreciate your professional friendly approach and understanding to a positive outcome.

    Thank you again"

  24. Eddie Jones praised by family of boy with brain damage due to jaundice failures

    Eddie Jones, head of medical negligence at JMW, has been praised by the family of a boy with brain damage due to poor care for his newborn jaundice. Eddie has won the family's case after the hospital trust responsible denied any wrong-doing for years:

    "In September 2013, our son was born. Shortly after he developed extremely severe jaundice which was inadequately monitored and managed. As a result A has permanent brain damage resulting in hearing loss, cerebral palsy and developmental delay.

    "For the last three years, Eddie Jones has been at our side fighting tirelessly against the NHS trust in question. We found Eddie to be thorough, meticulous and leaving no stone unturned, considering A's case from every angle. His advice had been sound throughout and we have had the privilege of his extensive experience which we trust in full. It has been a difficult period for us emotionally yet Eddie has been considerate and sensitive to this throughout.

    "The defendant delayed, prevaricated and failed to an early admission of liability despite serious failings which it admitted to in its own root cause analysis. The defendant failed to abide to the pre-action protocol with very late responses and further denials of liability. Only after Eddie's persistence, constant chasing and continued pressure by filing court proceedings has there been a full admission of liability.

    "Our son's financial future is now secured and this in turn will provide the much needed educational and therapeutic support so he can reach his full potential and lead a fulfilling life. You have no idea how much of a relief that is to us as his parents and how grateful we are.

    "So on behalf of our son, thank you."

    DL

  25. JMW thanked for compassion on cerebral palsy claim
    JMW thanked for compassion on cerebral palsy claim

    "I'd like to recommend JMW solicitors as they dealt with my son’s claim. They were nothing but professional, compassionate and understanding.

    "I wouldn't hesitate to suggest that you give them a try if you are considering a medical negligence claim. The compensation we received will enable my son to live the life he deserves and have the care and equipment if and when he needs it. It also gives the rest of his family peace of mind about his future.”

  26. Liz Davies thanked for speed and efficiency
    Liz Davies thanked for speed and efficiency

    'Well done to you, your negotiation skills are second to none.’

    ‘Once again I would like to thank you for the speed with which you have expedited this claim. You have only been involved for a short while but you have moved things along so quickly and smoothly.

    'It means such a lot to me that this has now been settled, I can put it behind me now and move forward.

    Your involvement has been very much appreciated.’

  27. Sally Leonards thanked for her support

    Sally received the following feedback from a client's mother: 'I would like to thank you and your team for helping H with her negligence case the support she has received from yourself has been nothing but sympathetic, supportive and professional .

    'You have helped us both through an extremely hard and stressful time by removing as much pressure as you could. The communication has been brilliant informing us of every stage. H has come out of this ordeal with a very positive outlook and a future to look forward to.'

  28. Client praises whole team
    Client praises whole team

    Sally Leonards received lovely feedback from her clients Kirsty and Stephen: "Wow Sally what can we say thank you again so much this is fantastic news and no we feel we can finally move forward. Again Sally you, Nick and the whole team have been amazing and we can not recommend you enough.

    There was times we thought caude equina may break us but it never and of all the horrible stories Stephens is positive he accepts caude equina is part of his life, but it's not his whole life. And that is partly down to you Sally you got us through the hardest worst part of our lives. Thank you Sally."

  29. Eddie Jones praised as compassionate and sympathetic
    Eddie Jones praised as compassionate and sympathetic

    Eddie Jones has the following feedback from our client JA following a successful £600,000 settlement for Cauda Equina Syndrome:

    'It is almost 6 years since I first heard the words Cauda Equina Syndrome. 6 years since my life changed forever. That tragic day is burned in my memory and the days since have been some of the most difficult of my life.

    After 18 months of hoping I would get better, I finally realised that I was as good as I was ever going to be. The future seemed bleak and terrifying. I got angry and frustrated, particularly when research seemed to show that it didn't have to be that way. The more I researched the more I realised that I had been treated negligently by the NHS. In one of my more angry moments, I decided to sue. JMW Solicitors were recommended to be by a previous client who I met through a Cauda Equina Syndrome support group. I dropped them a very garbled email and was contacted almost immediately by Eddie Jones.

    From the very first time I spoke to Eddie, I felt I had found a sympathetic and compassionate ear. He was patient and explained every step of the process in a detailed manner that was understandable to someone who had no experience of medical or legal processes. At times I felt he understood my condition better than anyone I knew, so extensive was his knowledge. He was honest and fair.

    That angry email was about 5 years ago and today, Eddie Jones and my barrister Sally Hatfield just secured me a life-changing compensation award. I can't even begin to process how much this is going to impact on my quality of life, but I know I am going to find the trials of living with the effects of this damned condition less traumatic than previously.

    I will never be able to put into words the debt of gratitude I owe to Eddie for the hours he has put into my case and the dedication he has demonstrated at every step of the way. I have had emails from him at ungodly hours of the night and telephone calls way into the evening when he should, by all accounts, be at home with his family. He is the consummate professional and I cannot recommend him more highly. Thank you Eddie!'

  30. Thanks for your understanding and assistance

    "Many thanks for your understanding and assistance in resolving this long-running matter. The settlement will take a big load off my mind and enable me to move on with my life."

    Mrs V

  31. Professional and caring

    "I would like to thank you for the way you have dealt with us, in an extremely professional and caring way, which has been a great help to us and is something that is not part of your job."

    PW

  32. Sally Leonards thanked for her dedication to cauda equina syndrome client
    Sally Leonards thanked for her dedication to cauda equina syndrome client

    Sally Leonards, a partner in the JMW medical negligence team, has been thanked by a family for her support and dedication during a cauda equina syndrome claim.

    "Just quickly wanted to thank you, we have just received the letter confirmation that X's case is officially closed. As we have previously said we both cannot thank you and Nick enough.

    "Your support and dedication towards both of us was amazing. To always feel like we could pick up the phone and call anytime and have reassurance from you both was what got us both through the hardest time of our lives. Although X has cauda equina syndrome and will do for the rest of his life, it no longer dictates his life and he has learnt to live with his disability.

    "Your commitment to our case made us feel like we mattered. Your compassion for us as a family was so lovely and thank you from the bottom of our hearts you are truly the best!! I could go on for ever about how good you truly are."

    Mrs K, Merseyside

  33. Facebook comment praises Nick Young

    With thanks to Elaine Bradburn who sent in feedback via our Facebook page for Nick Young. Elaine commented:

    "I can't thank Nick and his team enough for recently settling a claim for me against the hospital...

    "It has taken quite a while but they kept me informed at every stage, were always professional, positive and took over control of everything so that I didn't need to do anything. Thanks again to you all, I wouldn't hesitate in recommending JMW."

  34. A huge thank you to Nick Young.
    A huge thank you to Nick Young.

    Carol Cooke, has sent praise for Nick Young.

    "A huge thank you to Nick Young. His work was outstanding, thoroughly professional and I am deeply grateful for his commitment.

    I was made to feel very important to him. He kept me informed about what was happening at all times and was always helpful and polite. My matter was dealt with leaving it with the people who knew best how to deal with these things. I was proved right and the outcome was far better than I could ever imagined.

    Thank you for everything Nick I would recommend you to anyone who requires medical negligence help"

  35. Melissa Gardner thanked for compassion
    Melissa Gardner thanked for compassion

    Our experts Melissa Gardener and Sophie Fox have received some feedback from a client’s daughter:-

    “I’m writing to personally to thank you both and those involved for having worked so hard to achieve such a wonderful outcome for my mum in the clinical negligence case [ ]. Thank you for your thorough and professional approach throughout the case but most of all thank you for the patience and compassion you showed during the process which has not always been an easy one for my mum but which has had a very favourable outcome for her thanks to your dedication and expertise.”

  36. Sophie Fox receives lovely card from client
    Sophie Fox receives lovely card from client

    "We would like to thank you for your support throughout this case and also for treating all our issues with empathy. This was very important and helpful to us. We would also like to thank you for all your advice, especially at the end[ ] We wish you all the very best for the future and may you progress well within your profession."

  37. Sophie Fox's client is 'very grateful'
    Sophie Fox's client is 'very grateful'

    " I would like to thank you very much for everything you have done to achieve the settlement. It has been a lengthy and difficult process, but we are happy with the result and very grateful for all your hard work.” JS

  38. My solicitor Angharad Hughes was always totally empathetic
    My solicitor Angharad Hughes was always totally empathetic

    Angharad Hughes recieved a note form her client in which JMW come 'highly recommended':

    "My clinical negligence case with JMW Solicitors lasted nearly four and a half years. There was not a moment during this time that I did not feel fully looked after...

    I was constantly kept up to date with any happenings. The nature of my case was a sensitive one for me, but my solicitor Angharad Hughes was always totally empathetic and chose what she said carefully. By the end of my case I felt as though I knew Angharad well, and I trusted her implicitly. I felt everything that was done was done for my benefit and gain. JMW were superb, and I would highly recommend them to anyone".

  39. Sophie Fox and Eddie Jones receive 'heartfelt thanks'
    Sophie Fox and Eddie Jones receive 'heartfelt thanks'

    Sophie and Eddie both received some great feedback from clients partner: “I just wanted to send a very brief email to convey my heartfelt thanks to you both for your hard work with our case. I understand there is probably a lot more to do moving forward but what you have done for Hayley, myself, our families and most importantly our baby Joshua so far is utterly priceless and will allow us justice and closure at some point hopefully in the not too distant future. Thank you so much.”

  40. Sophie Fox praised for communication
    Sophie Fox praised for communication

    “Sophie Fox had excellent communication skills and showed sensitivity in all discussions.”

  41. Sophie received thanks from a grateful client
    Sophie received thanks from a grateful client

    Sending our sincere thanks for all your hard work in obtaining a successful outcome in our clinical negligence case.

    Sending our sincere thanks for all your hard work in obtaining a successful outcome in our clinical negligence case.

  42. Nick and Sally have received some great feedback from their client LH
    Nick and Sally have received some great feedback from their client LH

    “You’re doing so amazing and [also to] Nick with helping me. I’m happy to have you guys as my solicitors thank you so so much.”

  43. Nick Young praised for professionalism
    Nick Young praised for professionalism

    Medical negligence expert nick Young recieved glowing feedback from his client who also noted the following:

    'This would not have happened without you and your very professional and patient style, I will be forever grateful to you as the only person listened to me, and stuck with me, when many would not have.'

  44. You were patient and understanding
    You were patient and understanding

    This client was delighted with the way their case was handled by Steven Brown. Read what they had to say.

    "I very much appreciated the way that my case was handled with care and great sensitivity. Steven Brown was very patient and understanding and made me feel that my case was as important as any other; he always listened to my points. Steven was always well prepared before any conversation and retained focus on the material elements and relevant details of our discussions. I live a long way from Manchester but it did not prove to be a hindrance. This was partly due to the nature of my case but largely down to the expertise at JMW."

    Mrs J, Wiltshire

  45. I would recommend you without hesitation
    I would recommend you without hesitation

    Testimonial for the JMW clinical negligence team from a client who suffered negligent treatment of spinal injury cauda equina syndrome.

    "I first contacted JMW in 2008 after reading several positive recommendations when researching a reputable law firm for a medical negligence query I had when suffering with cauda equina syndrome. From the very first email and phone call, JMW were very professional and guided me through the initial process of figuring out whether what had happened to me was worthy of legal action. Although it is a long and sometimes stressful path to go down, if you think you have suffered medical negligence it is definitely the right thing to do to seek legal assistance. I would recommend JMW without hesitation; their expertise, professionalism and dedication to my case meant I was awarded significant damages and I can now focus on a future for myself with closure on the negligence that I suffered."

    Miss N

  46. Thank you for all you have done
    Thank you for all you have done

    Testimonial for Eddie Jones, head of the Clinical Negligence department

    "Through his efficiency, empathy and commitment, Eddie won me a substantial settlement for a brain injury sustained at Christmas 2007. I hope my family would never need to pursue a negligence case again, but if we had to, we would always go to Eddie. Thank you Eddie for all you have done for me and my family."

    Mrs H., Lancashire

  47. Your advice was flawless
    Your advice was flawless

    Testimonial from Mr K relating to the handling of his son's cerebral palsy compensation claim.

    "I have always found your advice flawless... even if I did sometimes take my time in coming to the conclusion you were correct. But you have been much more than just a solicitor, you have been a rock in what has been the most challenging process in my life, both intellectually and emotionally. Your skill in explaining complex medical and legal arguments in layman's terms has been invaluable. Your patience in dealing with my frustration and sometimes incoherent ramblings has been priceless. I could not have pulled through this without your calm and steady influence. While it seems almost trite, thank you from the bottom of my heart."

    Mr K London

  48. More of a friend than a solicitor
    More of a friend than a solicitor

    The clinical negligence and court of protection teams at JMW helped Mrs G win a settlement for her child that will make their life much easier.

    "We want to thank Eddie Jones for his patience, professionalism and advice throughout the past 7 years. He has become more of friend than a solicitor. Eddie has made a very difficult and emotional process much easier. As a family we are over the moon with our settlement and no longer have to worry about the future care of B which is a huge relief. I wouldn't hesitate to recommend JMW to anyone. Also thanks to Ged Wilson who has made things easier and smoother for us. Thank you once again. "

    Mrs G. Clinical Negligence

  49. Brilliant solicitor
    Brilliant solicitor

    "We would like to thank Eddie Jones at JMW who believed in us and obtained a brilliant settlement which will make a huge difference to our lives and future......"

    "We would like to thank Eddie Jones at JMW who believed in us and obtained a brilliant settlement which will make a huge difference to our lives and future and this would not have been possible if it wasn't for him. He displayed enormous empathy to our situation and to our cultural and religious beliefs as well. Undoubtedly the last 4 years have been extremely stressful for us however have been much more bearable due to Eddie's hard work and faith in our case and I will always recommend him with confidence as he is a brilliant Solicitor as well as a brilliant person. He will always have a very special place in our lives. "

    N & U Manchester

  50. Thorough and professional approach
    Thorough and professional approach

    Client testimonial for Olivia Scates, a partner in the JMW clinical negligence team.

    "We engaged Olivia and her team to support us on a challenging case on behalf of our son. Right from the outset we were impressed with Olivia's thorough and professional approach, allied to her personable manner. As the case developed her knowledge of this specialist field of law became apparent, ultimately leading to a successful outcome."

    Mr. F.

  51. Thank you for your hard work and perseverance
    Thank you for your hard work and perseverance

    Mr & Mrs S., Greater Manchester Testimonial for JMW clinical negligence partner Sally Leonards

    "We would all like to say a very big thank you to Sally Leonards for her hard work, perseverance and especially her patience throughout the long and complicated journey. Our lives have been made so much easier and AS is enjoying so much more independence and freedom because of your hard work."

    Mr & Mrs S. Greater Manchester

  52. Thanks for your help, support and the amazing outcome
    Thanks for your help, support and the amazing outcome

    Testimonial for the JMW Clinical Negligence department

    "I just wanted to express my sincere thanks for your help, support and amazing outcome for my clinical negligence claim. "There were lots of companies on the internet and I am so glad I chose JMW as it was all made clear, simple and straightforward."

    Mrs K, Nuneaton

  53. Thank you for your help and kindness
    Thank you for your help and kindness

    Testimonial for JMW associate Steven Brown from CP of Cumbria

    "The service I received from JMW Solicitors was exemplary. I was kept informed at all times on the progress of my case and the friendly manner of all JMW staff made the situation more comfortable and stress free. Thank you once again for all your help and kindness."

    CP Cumbria

  54. Friendly and professional approach
    Friendly and professional approach

    Thanks from Mr D. of Buckingham to the JMW medical negligence team for their hard work.

    "We have been very happy with the way the case has been conducted, in a friendly and professional way we were kept informed at every stage as the case progressed. We thank JMW for all their hard work. The settlement we received is more than we ever dreamed of. "

    Mr D., Buckingham

  55. I couldn't be happier

    Following GR's laparoscopy claim we were given this fantastic letter of thanks

    "I would like to thank you for all of your help and hard work through the duration of my case. I couldn't be happier in the way that it was dealt with. My questions and phone calls were always answered in a timely manner - and I felt 100% comfortable leaving my situation in the hands of, what has proven to be an exceptionally efficient and professional organisation. Once again, thank you so much for helping me through a very difficult time in my life. "

    GR, Manchester

  56. You made everything easy

    This testimonial from Mrs N followed JMW acting for her in a compensation claim case.

    "I was very worried about talking to a solicitor but JMW made it very easy. "

    Mrs. N. Manchester

  57. Brighter future

    The family of a child with cerebral palsy due to poor maternity care had this to say about JMW after they helped them to win their case against the hospital responsible.


    "Thank you again for helping us with the hardest time in our life and fighting for our son's right to have a better life. We are really looking forward a brighter future for our son and all of us."

    Mrs I London

    "Thank you again for helping us with the hardest time in our life and fighting for our son's right to have a better life. We are really looking forward a brighter future for our son and all of us."

    Mrs I London

  58. Not enough words to express how grateful we are
    Not enough words to express how grateful we are

    Testimonial for Eddie Jones, head of medical negligence at JMW. This praise was given by the family of a child with cerebral palsy who he secured a multi-million pound compensation settlement for.

    "There will never be enough words to express how grateful we are for your help in achieving financial security for our son's future. The one person who we have always been able to trust and rely on has been you. I have always had complete faith in you. Both you and our barrister have led the case to victory and for that you will remain a part our son's special life story."

    Mrs J, Bedfordshire

    "There will never be enough words to express how grateful we are for your help in achieving financial security for our son's future. The one person who we have always been able to trust and rely on has been you. I have always had complete faith in you. Both you and our barrister have led the case to victory and for that you will remain a part our son's special life story."

    Mrs J, Bedfordshire

  59. I could not have asked for a better solicitor
    I could not have asked for a better solicitor

    "Thank you so much for all your hard work and support over the last five years. I am so glad I chose JMW and had you. Your commitment, patience and super organised approach have been wonderful. I could not have asked for a better solicitor."

    Miss J

    "Thank you so much for all your hard work and support over the last five years. I am so glad I chose JMW and had you. Your commitment, patience and super organised approach have been wonderful. I could not have asked for a better solicitor."

    Miss J

  60. Thank you for your understanding and compassion
    Thank you for your understanding and compassion

    "I really want to thank you for your hard work and dedication with regard to this case. I feel that you did your utmost to get the best possible result and I am very grateful. Thank you both dearly for your service and help and, most importantly, your understanding and compassion."

    Mrs B, Sheffield

    "I really want to thank you for your hard work and dedication with regard to this case. I feel that you did your utmost to get the best possible result and I am very grateful. Thank you both dearly for your service and help and, most importantly, your understanding and compassion."

    Mrs B, Sheffield

  61. Personal approach
    Personal approach

    "Thank you for handling my claim against the NHS and bringing it to a successful conclusion. From day one I was impressed with your professional manner and felt there was also a personal approach for which I was most appreciative and found to be very reassuring. At all stages of the claim I was regularly kept informed of the progress and welcomed your advice at every stage. I have no doubt that you have a large amount of clients to deal with but I have always been given the impression that I was the one that mattered and you always made time for me whenever we spoke on the telephone. From my personal experience I believe that you have just the right balance of professionalism and friendliness required to make someone feel confident that you have their best interests at heart. I am glad that I chose JMW to handle my case and thank you and your team again for all your hard work and assistance."

    Mr M, West Midlands

    "Thank you for handling my claim against the NHS and bringing it to a successful conclusion. From day one I was impressed with your professional manner and felt there was also a personal approach for which I was most appreciative and found to be very reassuring. At all stages of the claim I was regularly kept informed of the progress and welcomed your advice at every stage. I have no doubt that you have a large amount of clients to deal with but I have always been given the impression that I was the one that mattered and you always made time for me whenever we spoke on the telephone. From my personal experience I believe that you have just the right balance of professionalism and friendliness required to make someone feel confident that you have their best interests at heart. I am glad that I chose JMW to handle my case and thank you and your team again for all your hard work and assistance."

    Mr M, West Midlands

  62. Outstanding
    Outstanding

    A client JMW clinical negligence solicitor Sophie Fox settled a claim for had these kind words to say about her.

    "Sophie Fox was outstanding when dealing with our clinical negligence claim. She was not only completely professional, but also demonstrated compassion and empathy when dealing with sensitive issues surrounding our case. When dealing with highly emotive issues relating to family history and bereavement Sophie was not only very supportive, but also articulated these issue to the defendant. As a result the hospital trust admitted liability and we received far more remuneration than we thought we were entitled to. I would recommend anyone who is unfortunate enough to experience clinical negligence to seek advice from Sophie and the excellent team at JMW"

    Mrs V, Kent

  63. Your approach was amazing
    Your approach was amazing

    BF suffered from a blood clot - and he kindly gave us this testimonial after we pursued a compensation claim on his behalf

    "The approach to this case has been amazing for the past 18 months"

    BF Kent

  64. Clear communication
    Clear communication

    A client with a claim recently settled by JMW's Nick Young had these kind words to say about our service.

    "The whole area of clinical negligence can be quite scary, particularly if you are seeking redress in this regard. I can only say how pleased I was to have Sally Leonards and Nick Young from the JMW clinical negligence department to act for me. My day- to-day dealings were with Nick who was always professional, clear in his communication and most importantly his written and verbal communication was delivered in such a way that I understood it! I would have no hesitation in recommending JMW to help others the way they have so successfully helped me."

    Mrs N, Liverpool

  65. Excellent service
    Excellent service

    JMW's Steven Brown has received the following good feedback from a a client he settled a claim for.

    "I would like to thank JMW for all the excellent service I received on my clinical negligence case. They took me through every step and kept me fully informed throughout. I would certainly recommend JMW Solicitors."

    Mrs S, Greater Manchester

  66. You worked tirelessly to achieve the best possible settlement
    You worked tirelessly to achieve the best possible settlement

    Testimonial for JMW clinical negligence partner Olivia Scates

    "Olivia and the rest of the JMW legal team worked tirelessly on my case to secure the best possible settlement for me. My case was very emotionally draining for me and my family and Olivia was there every step of the way to support us and explain the process. Only in hindsight do I appreciate how vital your work was. My settlement has allowed me to live independently on my own terms without the constant engaging of outside funding bodies that quibble over how much support I need. The process of undertaking a case like this should not be underestimated in terms of the demands it places on you and your family but I found JMW to be excellent in their work on my behalf. The settlement has provided me with unparalleled security to live my life on my terms and pursue my career as a writer."

    Mr B, Coventry

  67. Nothing was too much trouble for you
    Nothing was too much trouble for you

    Testimonial for JMW clinical negligence partner Sally Leonards

    "Over the past five years, Sally has kept us fully informed on the progress of the case and we have been guided through all the many and various formalities, maintaining a steady momentum. It appeared to us that nothing seemed too much trouble for Sally, who has been patient with both the defendant solicitors and ourselves. Her original positive remarks proved ultimately to be correct as an appropriate settlement was eventually agreed."

    Mr D, Guildford

  68. I can't praise you enough
    I can't praise you enough

    Client testimonial for JMW clinical negligence solicitor Katie Nolan

    "Katie was very helpful; I can't praise her enough to be honest. She was successful in getting me a suitable payment in compensation without too much delay. I was also kept informed throughout and would recommend her without hesitation."

    Mr P, West Sussex

  69. You were professional and sensitive
    You were professional and sensitive

    Testimonial for JMW clinical negligence associate Angharad Hughes

    "I will never be able to thank you enough for taking my case on and all your hard work. Your professionalism and sensitivity helped me to cope with it all. As you know, the court case was a source of great stress and worry for me and I feel much better now it is concluded and I can put it behind me and move on. I am sincerely grateful to you for all you have done and I feel lucky to have found you as you were the perfect person for me."

    Mrs S, Northumberland

  70. Thank you from the bottom of my heart
    Thank you from the bottom of my heart

    Testimonial for JMW clinical negligence associate Melissa Gardner

    "Thank you so much for everything. I cannot tell you how much easier you have made this whole process. I now feel I can finally move on, a feeling I never thought I would achieve. Thank you from the bottom of my heart."Mrs S, Cambridgeshire Clinical Negligence

  71. You are excellent and do what you promise
    You are excellent and do what you promise

    Testimonial for JMW medical negligence associate Angharad Hughes

    "It has been been absolute pleasure to work with you. I have never worked with a solicitor like you who actually responds to client queries so quickly and precisely. It just shows how much you care about your clients. The level of communication is exceptional from all the departments of JMW. I would recommend JMW to anyone as you are excellent and do what you promise and I saw this in action not in words. Thank you so much for being there with my son and I in this journey for five years and making sure we took accurate and excellent decisions at each and every stage of the case until we got a brilliant result. This settlement will give my son good security for the future."

    Mr M, Nottingham

  72. You were fantastic

    Testimonial for head of clinical negligence Eddie Jones

    "Regardless of the fact that my case was successful, Eddie Jones has been fantastic! They were personable throughout and able to listen when I needed to vent. "

    Mr A, Bath

  73. You cannot be commended enough
    You cannot be commended enough

    Testimonial for Eddie Jones and Olivia Scates from the father of a baby who suffered devastating brain damage due to mistakes made by a community midwife.

    "Having gone through the initial heartache and trauma of medical negligence involving my son, my wife and I were relieved to have found the team at JMW. One of the key things that attracted us was the support they give to raising awareness of the issues their clients have faced, as well as different charities. We quickly realised that they not only act as typical solicitors but also go way beyond their remit to help and support families like ours. I cannot express how thankful we are for JMW's fast-acting approach that resulted in our case winning an admission of negligence from the hospital trust in record time. Eddie Jones and Olivia Scates cannot be commended enough."

    Mr K, Worcestershire

  74. Thanks for being kind and understanding
    Thanks for being kind and understanding

    A client Steven Brown helped to secure compensation had this to say about our service.

    "We would like to thank JMW for their fantastic service over the past few years. After my family and I went through a difficult time it was a great relief to have such a kind, considerate and understanding professional in Steven Brown. Our case was a success and we would certainly recommend this firm to others."

    Mr H, Manchester

  75. You were sensitive and thoughtful
    You were sensitive and thoughtful

    Testimonial for JMW clinical negligence solicitor Katie Nolan

    "Katie Nolan was as professional and delightful in person as she has been via email throughout the case. This was, in terms of the law, a minor case. In terms of the impact and the consequences for our family it was far more significant. Katie understood this and was sensitive and thoughtful at all times."

    Mrs W, Yorkshire

  76. Without your help we would never have known the truth
    Without your help we would never have known the truth

    Testimonial for JMW clinical negligence solicitor Katie Nolan

    "Thank you for everything you have done for us. Without your help we would never have known the truth."

    Mr C, Greater Manchester

  77. You worked so hard for me
    You worked so hard for me

    Testimonial for JMW clinical negligence solicitor Katie Nolan

    "I would just like to say a big thank you, for handling my claim; you were very helpful, and professional. You worked so hard to get me my compensation, I felt really at ease, because I did not have any worries. I could not have done this without you."

    Mrs K, Greater Manchester

  78. You were so helpful and professional
    You were so helpful and professional

    Client testimonial for Eddie Jones, head of medical negligence at JMW.

    "I would just like to say, thank you for handling my case. You were so helpful and professional and it was a pleasure meeting you. Once again thank you."

    Mrs J, Lancashire

  79. Nothing but positive
    Nothing but positive

    Testimonial for JMW clinical negligence associate Angharad Hughes

    "I have nothing but positive things to say about JMW Solicitors ad the way they handled my case. The case itself was of such a sensitive nature, and Angharad and her team were always thoughtful of me, and the position this had put me in. She was very helpful, and never lost patience when I didn't understand certain aspects of the UK law system and how it worked. Angharad was supportive and friendly and always made me feel like I was in very capable hands. I couldn't have been happier with the outcome and would be more than happy to recommend Angharad and the team at JMW to anyone in need of a lawyer. Thank you so much."

    Mr R, London

  80. You guided me skilfully through the legal process
    You guided me skilfully through the legal process

    Testimonial for JMW clinical negligence associate Angharad Hughes

    "I am very pleased with the outcome of my case, which has been handled by Angharad Hughes. From my perspective Angharad guided me skilfully through the labyrinth of legalities involved in the case in a way that allowed me to understand each legal process. Angharad went to great pains to ensure that I understood why specific actions were being taken. In addition to her capabilities as a solicitor, I also consider Angharad's interpersonal skills to be exemplary. JMW Solicitors should be justly proud of Angharad Hughes"

    Mr S, Yorkshire

  81. You showed absolute professionalism and a caring attitude
    You showed absolute professionalism and a caring attitude

    Testimonial for clinical negligence associate Angharad Hughes

    "We are just writing to say a big thank you to you for looking after us for the past five plus years. You have shown absolute professionalism and at the same time had such a kind caring attitude towards both of us.You were always so organised, and we knew where we stood throughout the case. We cannot thank you enough for the care and attention and time you have given to us."

    Mr S, Manchester

  82. Thanks for your excellent and professional advice
    Thanks for your excellent and professional advice

    Testimonial for JMW clinical negligence partner Sally Leonards

    "I was very happy with the handling of my case by JMW solicitors. Sally Leonards and her team were professional and they provided excellent advice at a sensitive and stressful time in my life."

    Mr J, Southport

  83. You showed empathy and kindness
    You showed empathy and kindness

    Testimonial for clinical negligence associate Angharad Hughes.

    "Angharad has shown true empathy, kindness, understanding and compassion and has assisted us with 100 per cent professionalism. This ranged throughout the entire length of the case from the first phone call to the most sensitive subjects that needed to be discussed. Angharad is a lady with a heart of gold whom I would recommend to anyone."

    Mrs W, Merseyside

  84. Thank you for your help, advice and support
    Thank you for your help, advice and support

    Testimonial for JMW clinical negligence associate Steven Brown

    "I wanted to thank you and your team for all of your help, advice and support. It has been much appreciated and I am sure we would not have got this positive outcome without you all."

    Mrs S, Derbyshire

  85. You provided the highest quality of service
    You provided the highest quality of service

    Testimonial for JMW clinical negligence associate Melissa Gardner.

    "The professionals at JMW Solicitors are knowledgeable and experienced in medical negligence claims. You can always trust them to provide the most efficient solutions and highest quality of service to resolve your problems. With JMW at your side, you can have the confidence that your claim will be dealt with the utmost confidentiality and understanding of your problems. Throughout the course of my dispute with the NHS, Melissa Gardner, an associate at JMW, lifted all the stress and strain off our shoulders. Throughout, she carefully advised and guided us through the process to obtain a positive outcome. A five-figure settlement has just been concluded and my wife and I will forever be grateful to JMW Solicitors and their very able and competent Melissa Gardner."

    Mr M, Nottinghamshire

  86. You've been amazing
    You've been amazing

    Testimonial for Angharad Hughes from a client she has settled a claim for.

    "Thank you so very much, I would just like to say how amazing you've been during these past four or so years. I have been so happy with your advice and the way my claim has gone. You have always been there to answer any questions I have had and explained every step of the claim to me so I completely have understood everything that has been happening. I cannot fault the service you and your team have given me and I am so extremely grateful to you and to get me this amount of money that will big such a huge financial help to myself and my family. I would recommend everybody to use you as their solicitor. You really have made a difference to my future."

    DW, Kent

  87. Your personal attention was reassuring
    Your personal attention was reassuring

    Testimonial for Eddie Jones, head of clinical negligence at JMW.

    "Our first contact with Eddie Jones was in January 2012 and it soon became apparent that the recommendation to contact JMW Solicitors, and Eddie Jones in particular, was indeed sound advice. The feeling that one is receiving personal attention is very reassuring and Eddie always kept us well informed. There was never any doubt that my claim was in safe hands. The quiet assurance and the attention to detail that Eddie showed throughout made the whole experience less daunting. Many thanks to JMW Solicitors and Eddie Jones for their guidance and understanding during this difficult time."

    Mr D, Yorkshire

  88. Birth Injury Testimonial
    Birth Injury Testimonial

    Mr & Mrs A's daughter suffered an injury at birth this is their testimonial for the solicitors at JMW.


    "We have been involved with JMW for over seven years and during that period they have always supported us and provided helpful, constructive advice. They did this by involving us at every stage of our daughter's Clinical Negligence Claim, showing understanding, compassion and confidentiality."

    Mr & Mrs A Stockton on Tees

    "We have been involved with JMW for over seven years and during that period they have always supported us and provided helpful, constructive advice. They did this by involving us at every stage of our daughter's Clinical Negligence Claim, showing understanding, compassion and confidentiality."

    Mr & Mrs A Stockton on Tees

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