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Claim Compensation if you are a Victim of SIM Swap Fraud
If you have fallen victim to SIM swap fraud, also known as SIM splitting or SIM jacking, the specialist Data Law solicitors at JMW can provide legal advice to help you seek compensation.
Our mobile phones are one of our most important possessions, they give us the ability to access bank accounts, home utilities accounts, social media accounts and even pay at the checkout. Imagine if a fraudster or gang were able to access the functionality that your mobile phone provides.
Sadly, SIM swap is increasing yet it’s something that you only hear about when it happens to you. By that time, it’s too late.
It’s important that if you are a victim, you are able to make a claim for compensation.
Here at JMW, we have a specialist Data Law team who have helped victims of SIM swap previously and may be able to help you.
What is SIM swap fraud?
SIM swap occurs when a fraudster tricks a mobile phone company into activating a new SIM card for your phone account. The fraudster will have the SIM card and the results are potentially disastrous because the fraudster or gang of fraudsters will have full functionality of your mobile phone.
This means the fraudsters can access your bank accounts, social media accounts and having taken over your mobile phone account, they have the ability to intercept authentication codes that are sent via text message.
How do SIM swap scams work?
In many cases, the fraudsters will obtain a SIM card for your phone by convincing the phone company that they are you using information available on the dark web.
What to do if you suspect a SIM swap scam
If you believe SIM swap fraud has occurred, or is occurring, you should take the following steps:
- Contact your mobile phone company and bank using publically available numbers.
- Contact the Police or Action Fraud.
- Talk to us about compensation
Talk to Us
If you have been a victim of SIM swap fraud and would like a solicitor to check to see if your legal rights have been breached, get in touch with JMW today. Contact us by calling 0345 872 6666 or complete our online enquiry form and we will get back to you.