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What Our Clients Say
Professional and caring
"I would like to thank you for the way you have dealt with us, in an extremely professional and caring way, which has been a great help to us and is something that is not part of your job."
Thanks for your understanding and assistance
"Many thanks for your understanding and assistance in resolving this long-running matter. The settlement will take a big load off my mind and enable me to move on with my life."
It’s a struggle to put into words how grateful I am
On Christmas day in 2014, during my pre-Christmas dinner ride, I was knocked off my bicycle by a motorist on a roundabout. I was thrown onto his bonnet, bouncing off it onto the ground and landing on the road. I had the right of way at the roundabout, but the driver of the vehicle claimed he didn't see me. Luckily I didn't sustain any life-threatening injuries although my injuries were very serious and included severe bruising and a fractured wrist which required pinning.
I first spoke to Nadia Kerr, the current head of the cycling team at JMW, when she was working at her previous law firm. Nadia was in my cycling group, Team Glow, and had a reputation in the group as both a fantastic solicitor and a cyclist, so it was a no-brainer for me to contact her for assistance. Unfortunately, after a year of dealing with my claim Nadia left the firm to head up the cycling team at JMW. I was passed from pillar to post for months on end and, after chasing my solicitor a number of times, I was told that they had forgotten to move forward with my case but would do so from now on, however, several months later nothing had progressed. Obviously not happy with this, I contacted Nadia again to ask if she could take over my case which she was more than happy to do.
Nadia is amazingly efficient with everything she does and within four months she had the case settled for a much higher settlement that I could have hoped for. Nadia truly understood my needs and how difficult it was to be injured as a cyclist, as she is a cyclist herself - she really gets you. I'm absolutely delighted with the outcome of the case; everything Nadia had a hand in was very positive and speedy. I'd definitely use Nadia and JMW Solicitors again - I haven't got enough good things to say about her. It's a struggle to put into words how grateful I am for everything Nadia has done for me.
In conclusion, I honestly think that if I hadn't contacted Nadia after she moved to JMW the case would still be ongoing. I'd definitely recommend Nadia and JMW to any of my friends and family, confident that they would receive the same high-quality representation I received. Thanks for everything, Nadia!""
Caroline Austen, Personal Injury
Warm words of praise for the Twisted Spokes team from client Mr J, on the resolution of his case
Last year, I was injured in a cycling collision, where a motorist took me out and knocked me off my bike. It left me with quite a few cuts and bruises, persistent headaches, a damaged bike and an inability to cycle for a few months, so I decided to make a personal injury claim.
I got in touch with JMW Solicitors and dealt with the firm’s Twisted Spokes cycling team.
I am really pleased to say that I was left feeling delighted with the service the firm provided me with. The team made me feel 100% confident in the work they were doing on my behalf. They were straight to the point when it came to dealing with my claim, pro-actively covering off all my options and making me feel that she was pleased to deal with my case, to the point that they even notified me when my lawyer would be out of the office on holiday.
They were always able to provide me with a clear timescale the case was working towards, and gave me regular updates. Once an offer to settle my case had been received, we discussed the matter and they felt I was entitled to more. Sure enough, their negotiation skills were such that a second offer soon came back from the defendant, in line with what they had expected my claim was worth, and I was happy they took the time to diligently consider what I was entitled to. I was happy with the settlement and would absolutely consider using JMW again if I needed to make another claim in the future.
She has worked tirelessly on my behalf to make sure I get the compensation I deserve
"When I agreed to go on a bike ride with my son and his friends, I didn't for one minute think it would end up with me requiring knee surgery. Unfortunately though, I hit a large pothole in the road during the ride. I injured my knee and it ultimately needed surgery, so I decided to make a claim.
"I was put in touch with JMW Solicitors, where a member of the Twisted Spokes team handled my case. They worked tirelessly on my behalf to make sure I get the compensation I deserve. I have always felt as though they have been there, fighting my corner and pushing for a good result. Their persistence has stood me in good stead and provided me with the information I need to make clear and informed decisions on my case, which has ultimately got me a great result.
I think it was also very helpful to have someone who understood the repercussions of being injured whilst on a bike ride acting for me. As cyclists themselves, I think this helped my lawyers to understand my perspective when I'd been injured and see how it had affected me. "
Their hard work got me a very good settlement and I have no hesitation in recommending JMW Solicitors to handle a cycling claim."
John from Barnsley
A former client of the team's, gives warm words of praise after we dealt with his cycling claim
""I contacted JMW solicitors after a car driver opened his door as I cycled past and sent me crashing to the road, badly injuring my shoulder. I was very quickly put through to the Twisted Spokes team who were, from start to finish, simply amazing. They always replied to my e-mails in an incredibly helpful, clear and informative way and dealt with a huge number of documents and e-mails in a highly efficient, considered and intelligent fashion, whilst always being kind and compassionate in dealings with me. My case went to Court and JMW provided me with an outstanding barrister who, along with all those members of JMW that helped me, won my case and saw that justice was done. I was bowled over by the extraordinarily high level of service from JMW at all times, and simply cannot recommend them highly enough.""
I would have no hesitation in recommending JMW to others
"JMW handled my successful claim for compensation for injuries sustained in an accident. I was apprehensive about putting the matter in the hands of a solicitor but I need not have worried because the case was handled in a thoroughly efficient and professional manner. JMW was always there to offer friendly reassurance and to keep me informed as what was happening. I would have no hesitation in recommending JMW to others."