I always felt that they were on my side, and that I was more than just a name on a file

"I can honestly say that I am absolutely delighted with the result JMW has achieved for me, at the end of my claim. "I injured my coccyx whilst on holiday in Turkey, after falling from a hammock in the grounds of my hotel, whose supporting structure broke, due to the lack of maintenance carried out by the hotel team. I decided to make a claim for my injury, and the pain and discomfort it caused me both on holiday, and after my return, and I was put in touch with JMW Solicitors. "I was given very good advice by the JMW team, who told me that the claim would be against the tour operator, as I had booked a package holiday. From start to finish, the tour operator's legal team made the case really difficult, but the tenacious efforts of JMW, particularly Linda Medhurst, helped steer me through. It felt like they really went the extra mile for me, getting a lawyer based in Turkey to advise us of the local laws, to support their argument that the holiday tour operator had failed to ensure my safety and welfare, due to the hotel that they had a contract with, failing to maintain the hammock. They also got a timber expert to report on the case, who confirmed that there was clear evidence of fungal decay to the wooden support. "My case went all the way to Court because the tour operator refused to accept responsibility for my accident, despite Linda's work. She fought very well on my behalf, and for me, something important throughout my case was that they never gave up, they never made me feel like I was a burden or that I was blowing things out of proportion. I always felt that JMW was on my side, and that I was more than just a name on a file. "I couldn't hesitate to recommend JMW, Linda, and the rest of the team, to handle a claim like mine. I understand that accidents that happen on holiday are quite a tricky area of law, and I would trust JMW to take on all of the challenges that these claims present, and then some.

Mrs P

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