To enable us to deliver the right outcomes to our clients, with a commercial edge, we need effective and efficient Legal Support Assistants to support our Private Wealth team’s legal professionals in ensuring the smooth and efficient running of the Department. Responsible for a range of non-chargeable administrative tasks and client liaison, our Legal Support Assistants must be exceptionally organised and maintain a very high service standard. This is a role which provides a great development opportunity for those at the start of their career in legal support to learn and grow with our forward-looking team.  

Key Duties and Responsibilities Include:

• Providing an effective, timely and efficient service to the firm’s clients in order to maintain high client satisfaction and compliance with relevant legislation and/or internal procedures.
• Creating and maintaining accurate and up-to-date records (physical and electronic) of work done on legal matters such as when opening new files, closing files, archiving etc. in the firm’s case management system. Ensuring all records are are organized, accessible, maintained and kept up to date according to JMW’s policies and procedures.
• Ensuring confidentiality of the firm and client documentation and information.
• File Opening in line with the firm’s processes and the SRA’s AML/KYC guidelines.
• Bill processing which may include requesting and collecting cheques, liaising with the firm’s Accounts department, taking payments from clients and checking bank details.
• Assisting with the coordination and distribution of incoming and outgoing daily post (paper and electronic / special, recorded and by-hand).
• Bundle creation and assisting with the collation of documents for the team.
• Providing office support including meeting coordination, preparation of marketing events, and monitoring and ordering of office supplies (i.e. stationery).
• Assisting with new starters/work experience personnel within the team.
• Providing support to the team’s Legal Support Executives as and when required.

Knowledge, Skills and Experience Required:

• IT literacy, particularly with experience in Word, Excel and Outlook.
• Ability to communicate professionally orally and in writing, with an excellent telephone manner, ability to take messages and provide quality client care.
• Accurate typing skills.
• Willingness to learn and contribute to the team.
• Time management and organisational skills.
• A high degree of attention to detail.
• 6-12 months’ administration experience would be advantageous but is not a requirement.

Working for JMW  

As well as a rewarding career, JMW offers its colleagues many other opportunities and benefits, including:

• A minimum of 25 days' annual leave (increasing with length of service) plus office closure between Christmas and New Year
• Employee Pension Scheme – SMART pension scheme
• Travel Insurance – covering you and eligible family members
• Death In Service - 3 x basic salary
• Private Medical Insurance (subject to opting in) and option of contributing to add eligible family members
• Income Protection - cover of up to 75% of salary
• Access to an interest free travel pass/parking loan
• A one-hour early finish, one Friday a month
• Two days a year to do charitable work, with a huge variety of events to get involved in
• The opportunity to participate in sports teams, hobby clubs, and social events
• Access to our Employee Assistance Programme and trained Mental Health First Aiders
• Annual promotions process open to all
• Work and employee referral schemes

More information including a full list of our benefits and company culture can be found on the careers home page, and via our social media channels – X, Instagram, LinkedIn.