Non-freezing Cold Injury

Non-freezing cold injury (NFCI) is sustained following exposure to wet conditions and temperatures just above freezing, and almost always affects the hands or feet. Despite NFCI being largely preventable, these, along with other climatic injuries, can be serious career-threatening injuries for those in the armed forces, leading to medical downgrading or even discharge.

The armed forces claims team at JMW has a great deal of experience when it comes to helping current and former armed forces personnel who have been diagnosed with a non-freezing cold injury. We understand the suffering this kind of injury can put you through and will work with you to help you receive every penny of the compensation you deserve.

If you have suffered, or are suffering, with NFCI and would like to speak to an expert about your case, call the armed forces specialists at JMW today on 0345 450 9547. Alternatively, complete our online contact form and we will call back at a time that suits you.


When it comes to non-freezing cold injury claims, the team at JMW is second to none. We offer a great deal of experience when it comes to NFCI claims and put this to work when it comes to securing compensation for military personnel who have suffered an NFCI. We fight to do what is best for our clients, providing straightforward advice and assistance throughout the claims process, so you know where your claim is up to at all times.

Whether you have suffered an NFCI, or have suffered any other form of injury during your time in the armed forces, we can help you make a claim for compensation.

The Armed Forces Claims team are specialists in military claims and we are on hand to give you not only the advice you need, but also the compensation to which you are entitled.


Service personnel should be trained to recognise the signs and symptoms of NFCI to allow them to act fast when seeking treatment, to prevent the damage from becoming irreversible.

The Ministry of Defence has provided clear advice on reducing the risk of injury in the JSP 539 guidance: Heat illness and cold injury: prevention and management. However, Commanders are often unaware of the guidance or have chosen to ignore it. NFCI can be prevented by:

  • Providing suitable kit
  • Keeping hands and feet as dry as possible
  • Regular foot inspections
  • Limiting exposure to cold and wet climates
  • Regular hot food and drink
  • Assessing, reviewing and monitoring weather conditions
  • Listening to complaints - one person suffering an NFCI means others are likely to have the injury or be at risk

Symptoms of NFCI include:

  • Numbness
  • Pain
  • Pins and needles


To treat an NFCI, there are a number of steps that can be taken:

  • Remove wet boots and socks and/or gloves
  • Dry wet hands/feet
  • Replace wet socks or gloves
  • Change into dry kit as soon as possible
  • Use foot powder
  • Wiggle the toes and/or fingers to keep them warm
  • Gently re-warm the feet and/or hands


To start a military claim for compensation, speak to a specialist here today by calling 0345 450 9547. Alternatively, complete our online contact form and we will call back at a time that suits you.


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Meet Corporal Andy Reid MBE: JMW's Armed Forces Ambassador