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Scan and hospital errors cause permanent cauda equina syndrome - £925,000
Claire lost her cleaning business, her marriage and was left with permanent pain, incontinence and disability after errors by a mobile scanning unit and hospital meant urgent surgery to treat cauda equina syndrome (CES) was delayed. Claire contacted the specialist cauda equina solicitors at JMW for help and she was awarded £925,000 in compensation to help her rebuild her life. She has since set up the Cauda Equina Syndrome Association with JMW’s help to raise awareness of the red flag signs of CES.
Claire had a long history of back pain and although she attended her GP on numerous occasions about this she generally put up with it the best she could. However when the pain worsened to the point that Claire was waking at night and her leg would frequently give way she was referred to a hospital and an MRI scan was arranged. The MRI scan was carried out in a mobile scanning unit operated by a private company but contracted by the NHS.
Two days later while Claire was waiting to hear what was wrong, she woke during the night in agony. She took paracetamol and rang NHS direct when she developed a strange heavy feeling in her bowels and was told any bowel or bladder symptoms should be treated as an emergency. Claire rang her GP surgery as soon as it opened and was able to get an appointment for 9.45am.
Scan and hospital errors
Claire’s GP carried out various tests and listened to her symptoms, which now included difficulty passing urine and an altered sensation and numbness in her saddle area. The GP correctly suspected CES and called the hospital to speak to a specialist. As Claire could walk the consultant rejected the GP’s request for her to be seen as an emergency.
The consultant said she could come to the urgent care clinic even though the GP thought she should be seen in A&E. Little did Claire know at this point that the MRI scan previously carried out had shown a very large prolapsed disc in her spine that was putting pressure on the cauda equina nerves at the base of her spine. These findings had not been acted on despite the fact that Claire required urgent surgery to prevent permanent damage from being caused. Claire attended the urgent care centre with a letter from the GP saying he suspected CES.
Claire was seen by a doctor who dismissed her altered bowel and bladder function and numbness/altered sensation in her saddle area and sent her home. Claire contacted her GP who told her to go A&E and he would contact them too. Claire attended later that afternoon and was taken to a specialist spinal injury hospital by blue lights that evening. She underwent surgery the next day but by this point it was too late to prevent irreversible nerve damage and Claire’s condition became permanent, devastating her life.
Claire contacted JMW for help and was put in touch with specialist cauda equina syndrome solicitor Eddie Jones. Eddie successfully argued that both the mobile scanning unit and hospital doctors had failed to appreciate the danger Claire was in and act urgently and secured £925,000 in compensation. This money has enabled Claire to move into accommodation suitable for her disabilities and given her financial security now she is no longer able to run her business.
Other Case Studies
Failure to properly investigate and treat suspected Cauda Equina Syndrome has resulted in a woman receiving £4.37 million compensation.
Spinal injury specialists at JMW obtained £2.75 million in compensation for Jean after appalling errors led to her suffering permanent cauda equina syndrome. This case study tells Jean's story.
Eddie Jones, head of medical negligence at JMW, secured £2.6 million for a woman whose life was devastated by negligent cauda equina syndrome care.
JMW partner Melissa Gardner secured £2 million for 'Tracy' after her life was devastated by errors in the treatment of her cauda equina syndrome. This case study explains what went wrong and how Melissa helped Tracy.
Claire lost her business and marriage after appalling errors allowed her red flag signs of cauda equina syndrome to go untreated. Claire was left permanently disabled but Eddie Jones as JMW obtained her £925,000 in compensation to help her to cope.
Jim had an attack of sciatica at work, it didn't get better with rest and his GP suspected cauda equina syndrome and sent him to a hospital for investigation. His condition wasn't initially properly diagnosed and got worse and has led to long term suffering.
Peter was left with permanent bowel, bladder and sexual dysfunction, as well as disability and constant pain after delayed treatment of his cauda equina syndrome. As a result he lost his job and struggles with day-to-day tasks such as caring for his children.
Tina had a history of lower back pain and had consulted her GP on a number of occasions. One day she had a particularly severe episode of back pain that was unresponsive to pain relief.
Donna attended her GP with lower back pain and sciatica in her left leg worsening over the previous 2 weeks. She was referred to an orthopaedic consultant at her local hospital.
Paul had a long history of lower back pain and when he was 35 years old, he underwent a laminectomy for removal of a prolapsed intervertebral disc. This was only partially successful and he continued to suffer episodic lower back pain.
'John' now relies on a wheelchair for getting about outdoors after appalling delays to surgery he needed urgently to treat cauda equina syndrome. Steven Brown, a senior associate in JMW's specialist medical negligence team secured John £280,000 in compensation to help him cope with his permanent disabilities.
Joanne was left with permanent bladder, bowel and sexual dysfunction after delays in recognising her cauda equina syndrome. Her case was taken on by JMW Solicitors and she was awarded £250,000 in compensation.
Find out how we helped Tricia to claim £250,000 after medical professionals failed to recognise the risks of cauda equina syndrome.
Aaron was awarded £225,000 in compensation after JMW challenged the poor care that he faced when his Cauda Equina Syndrome was missed by medical professionals. This case study tells his story.
Tony had a long history of lower back pain and sciatica.However, when he was 48 years old he suffered a recurrence of his symptoms. After a month his condition became much more severe and so visited his GP, who prescribed pain relief. JMW claimed £150,000 for the claimant due to clinical negligence.
Gerard had a long history of lower back pain and had attended an osteopath as well as his GP on a number of occasions. He had become depressed since the recent death of his partner.
Collette, 39, had her life devastated by appalling delays to urgently needed spinal surgery. Eddie Jones, head of medical negligence at JMW helped her to win her battle for justice, paving the way for compensation to be secured.
'Michael' suffered negligent diagnosis of cauda equina and received £425,000 in compensation with the help of JMW's Steven Brown.