Supermarket Accident Claims

If you have had an accident in a supermarket that was not your fault, whether you are a shopper or worker, you are entitled to make a claim for compensation.

JMW’s accidents at work team has handled many successful supermarket accident claims, meaning we are well equipped to provide advice and guidance that will help you get the compensation you deserve.

We will work with you to ensure that any financial settlement covers each and every one of your needs, so you can concentrate on your recovery.

To speak to a solicitor about making a claim for an accident in a supermarket, contact us today by calling 0800 054 6570, or by filling in our online enquiry form to request a call back.

What Our Clients Say

How JMW Can Help to Make a Claim

Our solicitors have many years of experience in handling supermarket accident claims for those who have been injured as a result of somebody else’s negligence. We understand the difference compensation can make to you and your family.

With no two injuries being the same, our approach is tailored to your specific needs to ensure your best interests are at the forefront of the claim. Compensation may cover the following:

  • Loss of earnings
  • Future salary loss
  • Medical expenses
  • Adaptations to the home
  • Any other expenses incurred as a result of the accident

The majority of claims we handle are settled out of court; however, in the event that you are required to attend court, our expert solicitors will be with you every step of the way to ensure you are fully prepared and supported throughout the process.

Making a Supermarket Accident Claim

If you are involved in an accident in a supermarket, such as Asda, Tesco, Sainsbury’s, Aldi, Morrisons, Marks & Spencer or Waitrose, there are steps you can take to help with the success of your claim. You should only follow these steps if you are able to, as it is most important that you seek medical attention for your injuries.

  1. Take photographs of the scene of the accident and the surroundings. Try and take photos that clearly show the cause of the accident.
  2. Take photographs of your injuries and how they develop over time.
  3. Make a written report in the supermarket’s accident book.
  4. Ask for the CCTV footage of any cameras that captured the accident.
  5. Collect the contact details of any shoppers or workers who witnessed the accident, asking if they would give you a witness statement.
  6. Keep all documentation related to the medical treatment you have received as a result of your injury.

If you’re injured in a supermarket, you should never leave thinking that they are superficial as the full extent of many injuries are not noticeable straightaway. If you leave the supermarket without reporting the accident, you may lose your right to make a claim for compensation.

Common Examples of Supermarket Accidents

It is difficult to provide a comprehensive list of the potential hazards in supermarkets as they vary in size and footfall. However, there are a number of risks that commonly result in accidents. These include:

  • Wet floors caused by spilled goods, leaking fridges or freezers or cleaning products
  • Items falling from shelves due to poor stacking, substandard shelving or the incorrect placement of goods
  • Clutter on the floor, including stray trolleys and baskets, roll cages, boxes and trays
  • Poorly stacked goods in the warehouse
  • Substandard or defective equipment, such as roll cages, forklift trucks and shopping trolleys
  • Lifting of heavy objects without the right support and training
  • Insufficient training, including updates on new procedures
  • Badly designed chairs for checkout staff
  • Lack of breaks

Legal Requirements of Supermarket Owners and Managers

Under the Occupiers’ Liability Act 1957, supermarket owners and managers are legally required to ensure that their premises are safe for everyone who uses them. They are legally bound to make sure that measures are in place to reduce the risk of accidents, and a failure to do so means you may be entitled to claim compensation if you are injured.

The safety of workers is covered by the Health and Safety at Work Act 1974, which requires employers to provide suitable personal protective equipment, adequate training and regular risk assessments.

Whether you are a shopper or an employee, if you are injured in a supermarket through negligence, you are entitled to make a claim compensation.

Start Your Claim

To speak to a solicitor about making a supermarket accident claim, contact us today by calling 0800 054 6570. Alternatively, fill in our online enquiry form and we will get back to you.

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