Staycation Injury Claims

Sustaining an injury while on a staycation can disrupt your holiday and cause lasting difficulties. If this happened because of someone else’s negligence, you may be able to make a compensation claim against the booking provider, hotel, or any other party responsible.

JMW’s experienced personal injury solicitors can guide you through the claims process, helping you secure compensation for medical expenses, lost earnings, and any other financial losses linked to your holiday accident. Our personal injury team works on a no win, no fee basis, so there is no financial risk to you in pursuing a staycation injury claim.

Contact us today on 0345 872 6666, or complete our online enquiry form and a member of our team will be in touch.

How JMW Can Help

Our personal injury team has decades of experience in handling staycation injury claims and other holiday accident claims. JMW has been recognised by both the Legal 500 and Chambers & Partners for the quality of our work, giving you the reassurance that your case is being managed by leading experts in personal injury claims.

When you entrust your claim to us, you gain the support of a legal team committed to building the strongest possible case. Our specialist holiday accident and accident abroad solicitors will gather detailed evidence about the circumstances surrounding your accident, including medical records, witness contact details, and relevant evidence from hotel staff or booking providers. We also arrange independent medical assessments to understand the extent of injuries sustained and the prognosis for recovery.

By taking decisive action and focusing on your individual circumstances, we aim to reduce the impact a holiday accident can have on your daily life. We will guide you through each stage of the claims process, keeping you well-informed and comfortable with the steps being taken on your behalf.

Our role is not only to secure the compensation you are entitled to for medical and travel expenses, lost earnings, and other financial losses, but also to support your rehabilitation where needed. Every case is different, and we tailor our service to your situation from start to finish.

We operate on a no win, no fee basis, meaning you will not pay legal fees if your claim is unsuccessful. This protects you from financial risk and allows you to pursue a claim with confidence.

Meet Our Team

JMW’s team offers expert advice and support for individuals pursuing staycation injury claims, to help you navigate the legal process and secure the compensation you deserve.

When Can I Make a Staycation Claim?

A staycation should give you the chance to rest and enjoy time away from your daily routine. Unfortunately, accidents can happen and you or a loved one may sustain an injury because of someone else’s negligence. In these circumstances, you may be entitled to claim compensation through the courts of England and Wales.

You can usually make a staycation injury claim if the accident happened because of unsafe conditions, poor maintenance, or the actions of others. This could include:

• Transport accidents travelling to or from your holiday, or during organised transfers.
• Defective accommodation accidents linked to unsafe furniture, wet floors, damaged flooring, or other hazards in or around a hotel or holiday property.
• Injuries sustained during organised activities, excursions, horse riding sessions, or other events booked as part of your staycation.
• Swimming pool accidents like slips around the pool, accidents caused by lack of supervision, or issues with safety equipment.
• Health spa and leisure facility injuries linked to poorly maintained hot tubs, gyms or play equipment.

Hotels, holiday parks and other accommodation providers in the UK have a duty of care to keep their guests safe. If you were injured whilst staying in the UK because of someone else’s actions or failure to act, you may be able to make a claim.

Who Could Be Liable for Staycation Injury Claims?

Liability for a staycation injury claim will depend on the circumstances surrounding the accident and where it took place. Several different parties may be responsible, including:

• Hotels and accommodation providers may be responsible for hazards such as wet floors, damaged furniture, unsafe play areas, or swimming pool accidents.
• Tour operators or booking providers, if the accident happened during an excursion or organised activity included in your holiday package.
• Activity organisers such as horse riding centres, leisure facilities, or spa providers who fail to keep equipment and environments safe.
• Transport providers, in cases where an injury was sustained during transfers, coach trips, or other travel linked to your staycation.

In all cases, the responsible party should have public liability insurance in place to cover accident claims. By working with experienced personal injury solicitors, you can identify who is at fault, gather evidence, and make a compensation claim for the injuries you sustained and any financial losses that followed.

What to Do if You Have an Accident During a Staycation

If you are injured whilst on a staycation, seeking medical attention should be your first priority. Once you are safe and receiving the right care, gathering relevant evidence will strengthen your staycation injury claim.

Reporting the incident to the booking provider, hotel staff, or activity organiser is also essential. This creates a clear record of what happened and ensures the circumstances surrounding the accident are investigated.

Where possible, you should:

• Ask for the incident to be recorded in the accident book and request that it is investigated.
• Obtain copies of any medical records linked to the treatment you received, so your GP can follow up once you return home.
• Keep receipts for medical and travel expenses, as well as any other costs.
• Photograph your injuries and the location or hazard that caused the accident.
• Record details such as the time, date and exact place where the accident happened.
• Take the names and contact details of anyone who witnessed the incident.

If the accident involved a serious injury, the Health and Safety Executive may investigate to check that safety standards were followed. The hotel, resort, or activity provider should also carry out their own investigation.

By acting quickly and gathering evidence, you can help your personal injury team build a stronger case. This will support your holiday accident claim for medical expenses, lost earnings, and other financial losses linked to the accident.

Q

What is a staycation?

A

A staycation is a holiday taken within the country where you live, rather than travelling abroad. For people in England and Wales, this might mean booking a hotel, holiday park, or short-term rental in another part of the country.

Staycations often include the same features as a holiday abroad, such as excursions, spa facilities, or organised activities, but with the convenience of being closer to home. They have become a popular choice for many, offering the chance to enjoy time away without the added expense or disruption of international travel.

Although a staycation is intended to provide rest and enjoyment, accidents can happen. If you are injured whilst on a holiday in the UK because of someone else’s negligence - for example, due to unsafe hotel facilities or poorly maintained equipment - you may be entitled to make a compensation claim.

Q

What are the most common reasons for staycation injury claims?

A

Accidents can happen in a variety of settings during a staycation. Some of the most common reasons people bring a staycation injury claim include:

• Injuries sustained at a hotel or other accommodation.
• Falls, slips and trips caused by hazards such as wet floors or damaged furniture.
• Swimming pool accidents, including slips or inadequate supervision.
• Injuries during an organised excursion or activity.
• Accidents involving unsafe play equipment or poorly maintained facilities.

Wherever you choose to holiday in the UK, the provider of your accommodation or activity has a duty of care to keep you safe. If you were injured whilst on a staycation because of someone else’s negligence, you may be able to claim compensation.

Q

What are the most common reasons for staycation injury claims?

A

Accidents can happen in a variety of settings during a staycation. Some of the most common reasons people bring a staycation injury claim include:

• Injuries sustained at a hotel or other accommodation.
• Falls, slips and trips caused by hazards such as wet floors or damaged furniture.
• Swimming pool accidents, including slips or inadequate supervision.
• Injuries during an organised excursion or activity.
• Accidents involving unsafe play equipment or poorly maintained facilities.

Wherever you choose to holiday in the UK, the provider of your accommodation or activity has a duty of care to keep you safe. If you were injured whilst on a staycation because of someone else’s negligence, you may be able to claim compensation.

Q

Should I have insurance for a staycation?

A

Many people choose not to take out travel insurance for a holiday in the UK. While it isn’t a legal requirement, having an insurance policy in place can provide valuable protection if something unexpected happens before or during your staycation.

Travel insurance may cover cancelled bookings, lost belongings, or medical and travel expenses that arise from an accident. It can also help with costs such as accommodation changes or replacement transport if your holiday is disrupted.

However, even if you did not have travel insurance at the time of your holiday accident, you may still be able to make a compensation claim. Liability for accidents rests with the party responsible - which may be the hotel, booking provider, or activity organiser - and our experienced personal injury solicitors can advise you on whether a claim can be pursued.

Having insurance can reduce the risk of financial losses, but it is not the only way to recover costs after an accident. If you sustained injuries during a staycation because of someone else’s negligence, staycation injury claims may allow you to claim compensation for lost earnings, medical expenses, and other costs linked to your accident.

Q

How much compensation could I receive for a staycation injury?

A

The amount of compensation you may be awarded for a staycation injury claim depends on the circumstances surrounding your accident and the extent of the injuries sustained. No two claims are the same, and compensation is assessed by looking at both the physical and emotional impact of the injury, as well as the financial losses it has caused.

Compensation can cover:

• Pain and suffering: reflecting the severity of the injury and how it affects your daily life.
• Loss of enjoyment: recognising the disruption to your holiday and the impact on your ability to take part in activities or spend quality time with family and friends.
• Medical and travel expenses: including treatment, rehabilitation, and transport to and from appointments.
• Lost earnings: if you have been unable to work during your recovery.
• Future losses: where you may need to pay for ongoing care, treatment, or where your ability to work has been reduced.

Our personal injury team will gather detailed medical records, independent reports, and other relevant evidence to make sure your claim reflects the full consequences of your accident. This includes the immediate costs, the longer-term effects, and the disruption caused to your holiday.

Q

What are the time limits for staycation injury claims?

A

If you are considering making a staycation injury claim, it is worth noting that there are strict time limits in place. In most cases, you will have three years from the date of the accident to begin legal proceedings.

There are some circumstances where time limits vary. For example, if the claim involves a child, the three-year period does not begin until their 18th birthday. For people who do not have the mental capacity to handle their own claim, the time limit may also be paused.

Because of these rules, it is always advisable to seek legal advice as soon as possible after an accident. Acting early allows your personal injury team to gather evidence while it is still available, such as witness contact details, medical records, and photographs of the accident scene.

If you are unsure about whether you are still within the limitation period, our experienced solicitors can review your circumstances and confirm your options.