Staycation Injury Claims

If you or a loved one have suffered an injury whilst on a staycation holiday due to someone else’s negligent behaviour, you could be entitled to claim compensation from the booking provider or hotel you stayed in. JMW’s team of expert solicitors is available to help you claim against any unnecessary injury or illness caused on a staycation. 

Our team of solicitors has plenty of experience in helping individuals like yourself make a staycation claim when they have been subject to illness or injury that wasn’t their fault. 

To begin your staycation injury claim, contact us today by calling freephone 0800 054 6570 or by completing our online enquiry form and requesting a callback. 

How JMW Can Help You Make a Claim

Our team of specialist personal injury solicitors has handled many cases that involved staycations that didn’t go quite as planned. We offer excellent legal advice of the highest quality and always put our clients first. Our aim is to make sure that you receive the full amount of compensation deserved. 

Once you instruct our expert team, we will gather evidence before sending a formal letter of claim on your behalf. We will also gather expert medical evidence to ensure we understand the prognosis of your recovery, and to assist in obtaining the rehabilitation you may need to get back on your feet.

No two cases we deal with are the same. Because of this, we ensure that our services are tailored to your specific needs, from beginning to end. Likewise, we will never add on additional costs for services that aren’t needed. We treat each of our clients with the utmost care and only want the best possible outcome for you.

Our no win, no fee approach means that you’re protected from legal costs in the small chance that your case is unsuccessful. 

Making a Staycation Claim

When taking a staycation holiday, you should be able to enjoy this time to relax and rejuvenate. However, from time to time things can, unfortunately, take a wrong turn and you or a loved one might be left with an injury or illness as a result. 

If you have been subject to an accident whilst on a staycation, you can claim holiday compensation from the booking provider or tour operator through the Courts of England and Wales. 

Typically, you can make a staycation claim against suffering an injury, illness, or accident caused as a result of:

  • Transport to or from your holiday, or during your stay
  • Any defects in or around your accommodation
  • An injury suffering during an activity or excursion booked during your staycation
  • Illness or injury suffered in a hot tub or spa
  • Use of a swimming pool
  • Horse riding accidents
  • Accidents involving play equipment

Wherever you stay in the UK, your hotel or resort has a duty of care when you stay with them. 

What Our Clients Say

What To Do if You Have an Accident During a Staycation

If you or a member of your family become injured whilst on a staycation holiday, you’ll want to act quickly to access rehabilitation and to get the most compensation possible out of your claim.

Once you or your loved one is in a stable condition and is receiving the correct medical treatment they need, you’ll want to properly record and report the incident. 

It’s important that you speak with the booking company or representative about the incident and gain as much detail as possible of who to speak to about it. Where possible, make sure you:

  • Ask that the incident be recorded in the accident book and request it is properly investigated
  • Request a copy of your medical documents in relation to your injury and treatment to take home to your own GP
  • Keep receipts of charges (if any are made)
  • Photograph your injuries 
  • Photograph the location or cause of the incident if possible
  • Note where the incident took place
  • Note the names and contact details of anyone who witnessed the incident

If you have suffered a serious injury, the Health and Safety Executive (HSE) may become involved to ensure safety standards are being adhered to and to prevent the incident reoccurring. The holiday provider should also begin their own investigation.

FAQs About Staycation Injury Claims

What is a staycation?

A ‘staycation’ is a holiday that takes place in the same country that you reside in, for example, a holiday within the UK. 

Staycations have become a popular option in recent years, with many opting to stay local rather than travel abroad, especially during uncertain times such as the coronavirus pandemic. 

You can still book to stay with a resort or take part in activities like you would on a holiday abroad, but with the comforts of being close to home in case you need to return for whatever reason. 

Should I have insurance for a staycation?

Most travellers will decide against taking out travel insurance before embarking on a trip within the UK. However, travel insurance is extremely useful and can protect you should something go wrong before or during your staycation. 

Travel insurance can cover you in the event your staycation holiday is cancelled due to unforeseen events, so it’s recommended that you have this cover in place. However, we can still offer advice and seek out a claim on your behalf if you didn’t have travel insurance at the time of your injury depending on the circumstances.

What are the most common reasons for staycation holiday claims?

Common reasons that someone would make a staycation claim include:

  • Injuries that took place at a hotel or other provided accommodation
  • Falls, slips and trips
  • Illness suffered due to poorly maintained hot tubs and spas
  • Injuries suffered during an organised excursion or activity
  • Illness caused by unsanitary conditions in hotel (rooms or facilities)
  • Illness caused by poorly-prepared food at the accommodation 

Talk to Us

If you have been involved in an accident or have become unwell whilst on a staycation, you can make a claim for compensation today with us. Contact our team of professionals by calling 0800 054 6570, or complete the online enquiry form and we’ll be in touch to discuss your claim. 

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