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Accidents Abroad Claims
Holidays and trips abroad are usually booked for rest and recuperation, but, sadly, sometimes accidents and illness can happen as a result of someone else’s negligence. The personal injury team at JMW has helped many travellers who have suffered an illness or injury while away in the UK or a foreign country, so we understand how frustrating and disappointing it can be to have your holiday ruined by an accident or illness.
To speak to a member of our team about how we can help you if you have suffered an illness or accident on holiday as a result of someone else’s negligence, simply call us on 0800 054 6570. If you would prefer us to contact you, complete our online form and we will be in touch as soon as possible.
What Our Clients Say
I would just like to thank you
"I would just like to thank you for all your hard work in getting me a happy result. I know it's your job, but I appreciate it was potentially a tricky one to tackle, I didn't find any other solicitors prepared to take the challenge!"
Ms C, Warwickshire
I was really pleased
"I was obviously really pleased to receive the last letter you sent me containing the cheque. The fact that we rightly won, and I can now put the whole episode behind me, gives as much satisfaction as the money. Your tenacity and hard work were of course instrumental in this regard. And although perhaps there is no need, I would like you to accept my sincere gratitude. So once more and for the final time, thank you."
Thank you wholeheartedly
"I would like to take this opportunity to thank you wholeheartedly for your tremendous work in helping to settle my claim so successfully. It has been a pleasure to correspond with you over what has been a traumatic period, and I would particularly like to praise you for your regular updates on the situation, which I found particularly helpful.
I hope that you are as satisfied with the outcome of this case as I am, and that your tireless work does not go unrewarded at JMW. Please allow me to conclude by wishing you all the best for the future in all of your professional and personal endeavours. While I hope never to have any similar claims in the future, I will be sure to recommend the services of JMW to anyone I encounter who may need them.
Once again, please accept my most sincere thanks."
I would just like to thank you
""I would just like to thank you for all your hard work in getting me a happy result. I know it's your job, but I appreciate it was potentially a tricky one to tackle, I didn't find any other solicitors prepared to take the challenge!""
Thank you so much
""Thank you so very much for the cheque, which I received today. ""I would also like to thank you for the efficiency, kindness and patience you have shown to me during the past 17 months. You have pointed me in the right direction throughout, for which I am very grateful. ""Thank you all once again for your help and support.""
Thank you for your help
""Thank you for your help today and once again, going that extra mile for my family and me. Your firm's motto is ""in your corner"" but what you do goes beyond that. Whatever the outcome of the case is, I know that I would not have wanted anybody else by my side.""
At JMW Solicitors, our team of legal experts can provide all the assistance and advice you need to make a compensation claim for an accident or illness you've suffered abroad. Our solicitors will fight your corner and have experience in dealing with a range of claims, including:
- Illness due to food poisoning in a hotel or on a cruise ship
- Injury in an accident while abroad on holiday in your hotel
- Illness as a result of poor hygiene at your hotel
- Road traffic accidents abroad, whether this has involved a coach, taxi, bicycle, privately hired vehicle or your vehicle
- Accidents on a plane
- Accidents on a cruise liner
- Skiing accidents
- Accidents that have occurred whilst you are working abroad
- Instances of medical negligence
Our team has experience in dealing with accidents in the most common locations holidaymakers visit, such as Spain, Egypt, Turkey, Greece, Dominican Republic, Mexico, Canary Islands and Tunisia, so if you have suffered whilst on holiday in a resort in one of these popular destinations, get in touch with us on 0800 054 6570 and we will help you make a claim.
A Tour Operator’s Responsibilities
A package holiday is the broad term used to describe a holiday where multiple components, such as accommodation, transport, and often food and beverages, are booked by an individual, via a tour operator, at an inclusive price.
Holidaymakers on a package holiday are able to claim if they’ve had an accident thanks to the Package Travel, Package Holidays and Package Tour Regulations 1992 and/or the Package Travel and Linked Travel Arrangements Regulations 2018. This means that if you are hurt as a result of someone else’s negligence while using any facilities promoted or controlled by your tour operator as part of your package, you could be entitled to compensation. This can include injuries sustained within your hotel or even pre-booked excursions (under certain circumstances), as well as illnesses caused by poorly prepared food if you’re on an all-inclusive holiday.
To read more about your legal rights on holiday, take a look at our report on the expectations and responsibilities of tour operators.
Why Should I Make a Claim for a Holiday Accident?
Making a claim can help to reimburse you for any expenses you have incurred as a result of your accident, such as medical expenses while on holiday, or time taken off work on your return. You can even be compensated for missing out on any activities you would have undertaken if you weren’t injured or ill.
Is There Any Evidence That Might Help My Claim?
When it comes to making a claim for an injury or illness on holiday, it is important to retain as much documentation as possible. This is because it will help your solicitor to prove the circumstances of your accident and the effect it has had on you. This includes:
- Clear details about your resort
- All booking records, including terms and conditions
- Any photographs of the area where your accident happened
- Information about any assistance provided by the hotel and tour operator, including written reports
- Any witness contact details
- Doctor/medical reports provided by any doctor or medical facility you may have visited abroad
Our accidents abroad claim specialists will take a look at your claim and discuss the next steps with you, explaining the claims process in a clear and concise manner.
Our team’s expertise means we understand how to put together the best possible case for you. It also means we can make the process as hassle-free as possible for you by providing practical and reliable legal advice.
Mrs J was returning from a foreign holiday and, as she had difficulty walking, had requested assistance when getting on and off the aeroplane. On arriving at the airport, she was not assisted disembarking from the plane. She stumbled part-way down the stairs, jarring her back and shoulder, and hurting her leg.
Mr S was on a package holiday in Turkey with his family when he slipped and fell down stairs. Mr S fractured a bone in his wrist and damaged the cartilage, and decided to make a claim. He was put in touch with JMW Solicitors where our dedicated holiday team handled his claim.
Mrs M was on a package holiday and slipped over on a hotel bathroom due to a defective shower head fixture leaking water on the bathroom floor, making it wet and slippery. Mrs M injured her left arm as a result of the fall and decided to make a claim.