Switch to JMW From Your Current Solicitor 

If you are pursuing a compensation claim following a serious injury but believe your solicitor has handled your case poorly, JMW can assist you. If the law firm handling your case fails to provide a quality service, you have every right to transfer your case. 

Our specialist personal injury solicitors have taken on many cases that were previously handled by other law firms, and we believe we are often better equipped to give you the result that you deserve. 

Contact us by calling 0800 054 6570 or complete our online contact form for clear, straightforward advice on your situation. 

Our Check My Claim Service 

We offer a Check My Claim service, which means you can get a second opinion when you have reason to doubt the service you are receiving from your current law firm. Our team of experienced solicitors can provide you with no-obligation advice that will help you to make a decision as to whether or not you really are getting what you deserve. 

We can check your claim if: 

  • You feel your case has been mishandled or progressed too slowly 
  • You have been told your claim is not worthwhile pursuing 
  • You are not happy with the amount of compensation you have been told your case is worth 
  • After settling your case, you believe that your solicitor has secured a lower amount of compensation than you feel you deserve

We are listed in independent legal directories such as Chambers & Partners and the Legal 500, and have been recognised with numerous awards in the field of personal injury law. Above all, we value our clients and what we can achieve for them. 

Reasons Why You Might Want to Switch Solicitors

There are several reasons why you might have cause to ask questions about how your case is being handled, and want your claim to be looked into. The people whose claims we've checked out and taken on have come to us because of a number of different circumstances. The most common things clients say to us are:

“I don’t think my solicitor is handling my case well - I don’t hear from them for a long time, and I don’t feel confident with the advice they’re giving me.”
Regular contact with a clear idea of what is happening in regards to your claim is vital for a good client/solicitor relationship. Your solicitor should be keeping up to date with your case, and a lack of communication can indicate an inability to give your case the time and attention it deserves.

One of the things JMW prides itself on is the feedback our clients give us, particularly when they tell us that they have been made to feel like ‘more than just a number’. If a lack of communication from your solicitor is causing you to question your relationship with them, please give us a call.

“I have been told I don’t have a personal injury claim.”
Sadly, some people can miss the opportunity to make a claim because of bad advice they have been given. Sometimes this occurs before they even have an opportunity to get their claim underway. Some law firms don’t feel comfortable unless they are confident that a client’s claim is going to be easy and straightforward to settle. Often, clients can be told by law firms that they don’t have enough evidence to make a claim, when it is simply the case that it involves more work.

We’re happy to take a look at any accident where the individual feels there is a claim to be made, even when they have been told previously not to bother. We’re totally committed to fighting for our clients’ rights.

“I think my solicitor is undervaluing what my claim is actually worth.”
It can be the case that an inexperienced solicitor can provide their clients with poor advice, or be overly eager to settle due to pressure to resolve cases quickly. This can be to the detriment of the client, and can mean that some elements of the claim are missed.

If you think your solicitor isn’t understanding what you deserve, we can provide a clear, objective viewpoint on your case. We have acted on a lot of cases where an initial firm hasn’t valued a case properly, and have gone on to secure substantial amounts compared to their original valuations.

“My solicitor has secured me a lower amount of compensation that I think I deserve.”
After an accident, it is natural to feel as though we are entitled to be well compensated - but handling a personal injury claim isn’t an exact science. Broadly speaking, your claim will generally be split into monetary losses suffered as a result of your accident and the ‘value’ of your physical injury determined by guidelines from the Judicial Standards Board. 

Once a full understanding of how your injury has affected you, a good solicitor will tell you realistically how much your claim is worth, based on their experience. Less experienced solicitors can make mistakes, misinterpret medical evidence and provide you with poor advice. If you think there is something amiss in your compensation amount, we can check that for you. We will provide you with a realistic idea of what your case is worth, and whether or not you are entitled to more compensation.

How Do I Transfer My Claim to JMW?

If you’ve made the decision that you would like JMW to handle your claim, the transfer process is very simple. First, you’ll need to provide us with some information about the law firm previously dealing with your case - who they are, what stage they have taken your case to or whether they have settled your claim.

We will then send the paperwork that you will need to sign. This confirms that you’re happy for us to act for you and take over your claim. The paperwork will also contain a form that confirms you’re happy to transfer the file of work relating to your claim from your old firm to us. It is very important that we are in receipt of the file, as it will help us to understand how your former law firm handled your claim, what the issues are on your claim and identify any areas of investigation they have possibly missed. 

We cannot start any meaningful work on your case without the file from your former law firm, so it is vital that we have those papers.

Once the paperwork has been completed and we have received your file, our expert personal injury solicitors will thoroughly check through your file and start getting you on your way to the compensation you deserve.

Why You Should Switch to JMW 

Don’t just take our word for it, read about some of the success stories we’ve created for our clients who were not satisfied by a previous solicitor’s efforts. 

Mr E, who was diagnosed with bilateral pleural thickening
He was told by a firm of asbestos-related injury specialists that he did not have a claim. We took his case on and secured him £400,000.

Miss C, who was injured after falling from unsuitable ladders at work 
The firm she originally took her claim to closed her file. We checked her claim and secured her £10,000. Read the full case study here.

Ms H, who was involved in a car accident
She was told by her previous law firm she would only be able to get 50% of her total compensation award. We checked her claim and secured 100% of her compensation AND a substantial increase on the compensation she was told she deserved for the case.

Ms P, a minor who was sadly rendered paraplegic after being involved in a car accident 
Her case was being poorly handled by her previous law firm and JMW was recommended to her family. We were able to secure a multi-million-pound compensation award to ensure Ms P can be comfortable and secure for the rest of her life. Ms P’s father said of us: “Absolutely first class... from the moment they were involved, I had no concerns whatsoever.” Read the full case study here.

FAQs About Switching Solicitors

It is natural to have questions surrounding the process of transferring your claim to us. We have put together a list of frequently asked questions that may spring to mind while you are making the decision to transfer your file over.

How much does it cost to transfer my claim over?

It won’t cost you a penny to transfer your case to us!

How much will it cost me to make a claim?

Most personal injury cases are operated on a no win, no fee basis. This means exactly what it sounds like; if your case isn’t successful, you won’t have to pay a penny.

The situation may be different if we are going to reopen a case that has already been closed, but this is something we can discuss with you over the phone.

My insurance firm is telling me I have to use one of their solicitors, but I don’t want to. What can I do?

To be very clear, you are under no obligation to use a firm of solicitors your insurance firm is telling you to use. It is often the case that an insurance firm will have a panel of solicitors that they’d like you to use. However, this is primarily to enable the insurer to keep their own costs down. For the best results, we’d advise that you use an objective law firm, with no attachments to an insurance company.

The defendant’s insurance firm has approached me with an offer to settle my case, just after I told them I was making a claim, and I don’t know if I should accept it or not. What should I do?

We would advise against accepting an offer that an insurance firm makes to you at an early stage in the case. Insurance firms are known for employing the tactic of making an offer to an injured party shortly after their accident in the hope that the idea of having some quick cash will be more appealing than making a personal injury claim. Accepting this offer puts you at risk of under settling your claim, leaving you out of pocket. 

We have dealt with many instances where, after our client has been made an offer from an insurance firm, we have secured them a greater, more appropriate compensation award. For example, our client Mr L was initially offered £10,000 in respect of an accident at work that amputated part of his finger. We went on to secure him £75,000.

How long will transferring my case take?

It shouldn’t take too long. The most important thing is to sign the transfer paperwork we send to you, and then send it back to us as soon as you can. We will send it on to your old solicitor with a covering letter, and then it is down to that firm to get us your file as soon as possible.

How much compensation can you get me?

There are generally two elements that go into making up your compensation amount. These are known as general damages and special damages. General damages are to compensate you for the type of injury you’ve suffered, whilst special damages are intended to cover your monetary losses as a result of your accident. These can include cover for any loss of earnings, medical expenses, or extra care given to you by a loved one. 

As we hope you can appreciate, this means that we cannot give you an idea of what you are entitled to until we’ve had the opportunity to fully examine your case.

You should approach any law firm that claims they can get you a certain amount of compensation from the outset of your claim with a very healthy dose of scepticism. You should also question where they’ve plucked the figure from, given that it's unlikely they’ve had the chance to look at the amount of money you earn, understand how much care you’ve had from family members, and so on. Remember the old adage - if it sounds too good to be true, it probably is!

How long will it take you to settle my claim?

Unfortunately, this is another question to which there is no easy answer. A straightforward claim can settle in a few months, but complex claims can take longer, and it is fair to say that some of the complex claims we’ve handled have lasted years.

Sometimes, it can even be harmful to your overall compensation award to push settling a claim too quickly. A personal injury claim is intended to put you back on an even keel with where you were before your accident. In order to get you the right amount of compensation, we will advise that you wait until your road to recovery is clear, or your injuries have plateaued so that we have a good idea of what you realistically need to ensure you are supported financially in proportion to the extent of your injury.

What we can promise you is that we will keep you informed at every stage - what is happening with your claim and when we feel the time is right, when you should start considering the settlement of your claim.

I have already told you on the phone I’m happy for you to handle my case. Do I need to sign these papers and send them back?

Yes, we do need you to sign the papers and send them back to us, as we need formal written consent from you, which will enable us to act on your behalf. We can dispatch these papers electronically after you’ve made that initial call to us or send them in the post, whatever is best for you. Once you’ve returned the papers to us, we can get to work on your case straight away.

Talk to Us 

Contact JMW Solicitors today on 0800 054 6570, for a no-obligation chat about your case. You can also fill in our online contact form, and one of our team will call you back.

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